Safely travel with your perishable medications, including insulin, with the standard Tilcare Insulin Cooler Travel Case. Our stainless steel carrying case stays cold for up to 48 hours allowing you to travel with insulin pens and vials without the hassle of bulky storage containers. The travel case is double-walled, creating an insulating barrier from hot outdoor temperatures.Great for your daily commute to school or the office, our medical cooler is sized to store multiple insulin pens, vials and other perishable medicines without the hassle of flimsy ice packs. Cool the medication thermos with the reusable bio gel bottle that keeps your medicine cold without freezing it, or use the included emergency bottle filled with cold water as a backup for longer trips up to 60 hours. An isolative pen pouch is also included to place pens and vials into as an added layer of protection from heat or extreme cold.The perfect addition to your travel essentials, our double-wall insulin travel case is TSA compliant and perfect for traveling. The stainless steel exterior protects fragile medications while in transit and is compact to easily fit in a backpack, carry on or tote.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: How long can the Tilcare Insulin Cooler Travel Case keep my insulin cold? A: The Tilcare Insulin Cooler Travel Case is designed to keep your insulin and other perishable medications at a safe temperature for up to 48 hours with its bio gel bottle. Additionally, using the included emergency bottle filled with cold water can extend the cooling duration to a total of 60 hours.
- Q: Is the Tilcare Insulin Cooler TSA approved for travel? A: Yes, the Tilcare Insulin Cooler Travel Case is TSA compliant, making it suitable for traveling on airplanes without hassle.
- Q: What materials is the cooler made from? A: The Tilcare Insulin Cooler features a durable double-wall stainless steel design, which provides optimal insulation while protecting your medications.
- Q: How do I prepare the cooler for use? A: To prepare the cooler, simply place the bio gel bottle in the freezer for 6 to 8 hours or overnight. After freezing, remove it and let it rest for 5 minutes before placing it in the cooler.
- Q: Can I store other medications in this cooler? A: Yes, the Tilcare Insulin Cooler can hold various perishable medications, including insulin pens, vials, and other medical supplies.
- Q: Is there enough space to carry multiple insulin pens? A: Yes, the cooler is spacious enough to hold up to three insulin pens and multiple vials, making it ideal for daily commutes or travel.
- Q: What is the size of the Tilcare Insulin Cooler Travel Case? A: The cooler is compact and designed for easy portability, fitting comfortably in backpacks, carry-ons, or totes, but specific dimensions are not provided.
- Q: Does the cooler come with any additional storage features? A: Yes, the cooler includes an isolating pen pouch that offers extra protection for your insulin pens and vials, helping to maintain the proper temperature.
- Q: How does the emergency bottle work? A: The emergency bottle can be filled with cold tap water and, when used correctly, helps maintain the cold temperature of your medications for an additional 12 hours.
- Q: Is the cooler lightweight for travel? A: Yes, despite its sturdy construction, the Tilcare Insulin Cooler is designed to be lightweight, making it easy to carry during your daily activities or when traveling.
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