Did you know that your period, menopause, having sex, even some daily cleansers can disrupt your vaginal balance? It's clinically proven to help maintain a healthy pH balance to fortify natural defenses. Use it every day to help support a healthy pH balance. And a balanced pH is an important step towards good feminine health.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Vagisil pH Balance Daily Freshening Wipes used for? A: Vagisil pH Balance Daily Freshening Wipes are designed to help maintain a healthy vaginal pH balance, providing freshness and comfort throughout the day.
  • Q: Are these wipes safe for daily use? A: Yes, these wipes are formulated to be gentle and hypoallergenic, making them safe for daily use to support feminine hygiene.
  • Q: What is the packaging like? A: The wipes come in a convenient, resealable pouch that is easy to carry, ensuring that you can maintain freshness on-the-go.
  • Q: How many wipes are included in a pack? A: Each pack contains 20 soft and disposable wipes.
  • Q: Are Vagisil wipes tested by gynecologists? A: Yes, Vagisil wipes are gynecologist tested and clinically proven to help maintain a healthy pH balance.
  • Q: What ingredients are in Vagisil wipes? A: The wipes are made from a gentle non-woven fabric and are formulated to be non-irritating and pH balanced.
  • Q: Can these wipes help with odor control? A: Yes, the wipes are designed to provide long-lasting freshness and can help control feminine odor.
  • Q: Are the wipes biodegradable? A: The wipes are disposable, but they are not marketed as biodegradable. Please follow local disposal guidelines.
  • Q: Can I use these wipes during my period? A: Yes, these wipes are suitable for use during your period to help maintain cleanliness and freshness.
  • Q: Do these wipes contain fragrances? A: The wipes are formulated to be hypoallergenic and are designed to provide freshness without causing irritation, but it's best to check the packaging for specific ingredient details.
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