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The healing properties attributed to a crystal is based on an understanding of the effect of the mineral composition crystal has, on decades of practitioner experience. It should not be taken as an alternative, so always consult a doctor if you have symptoms.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is included in the Amazing Gemstone Crystals set? A: The set includes six healing crystals: Green Aventurine, Black Obsidian, Scolecite, Peach Moonstone, Mariyam Jasper, and Serpentine, along with a detailed information card describing the benefits and meanings of each stone.
  • Q: What are the healing properties of these crystals? A: Each crystal has unique properties, such as Green Aventurine for emotional balance, Black Obsidian for protection, and Scolecite for spiritual growth. These crystals are used to aid in breaking attachments and clearing emotional patterns.
  • Q: Is this product suitable for gifting? A: Yes, this crystal set makes a great gift for various occasions, including birthdays, anniversaries, and holidays like Christmas and Valentine's Day.
  • Q: How do I care for these crystals? A: To care for your crystals, gently clean them with water and a soft cloth. Avoid exposing them to harsh chemicals or direct sunlight for extended periods to maintain their quality.
  • Q: What is the significance of the certificate of authenticity? A: The certificate of authenticity guarantees that the crystals are ethically sourced and of high quality, ensuring that you receive genuine healing stones.
  • Q: Can these crystals be used by anyone? A: Yes, these crystals can be used by anyone interested in healing practices and personal growth, but it's always advisable to consult a professional if you have specific health concerns.
  • Q: How should I store the crystals when not in use? A: It’s best to store the crystals in a cool, dry place, preferably in the provided velvet pouch to protect them from dust and damage.
  • Q: What if I am not satisfied with the product? A: If you are not satisfied with the product for any reason, you can return it according to the seller's return policy for a full refund.
  • Q: Are the crystals safe for children? A: While the crystals are generally safe, supervision is recommended for young children to prevent choking hazards or misuse.
  • Q: How can I use these crystals for breaking attachments? A: You can use these crystals in meditation, carry them with you, or place them in your living space to help facilitate emotional release and healing.
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