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The healing properties attributed to a crystal is based on an understanding of the effect of the mineral composition crystal has, on decades of practitioner experience. It should not be taken as an alternative, so always consult a doctor if you have symptoms.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the healing properties of the gemstones included in this set? A: The set includes Moss Agate, Blue Calcite, Sodalite, Clear Quartz, Red Jasper, and Amethyst, each believed to support various aspects of health. For instance, Moss Agate is thought to enhance emotional balance, while Clear Quartz is known for its cleansing properties.
  • Q: How can I use these crystals for diabetes support? A: To use these crystals for diabetes support, you can carry them with you, place them in your living space, or meditate with them. They are intended to serve as touchstones to help you focus on your health and well-being.
  • Q: Are the crystals ethically sourced? A: Yes, the crystals in this set are of the highest quality and are ethically mined, ensuring responsible sourcing practices.
  • Q: What should I do if I am not satisfied with my purchase? A: If you are not satisfied with the product for any reason, you can return it in accordance with the company's return policy, which includes a guarantee of quality.
  • Q: Is there a certificate of authenticity included with the crystals? A: Yes, each set of crystals comes in a premium velvet pouch along with a certificate of authenticity (COA) to assure you of their quality.
  • Q: Can these crystals be gifted for special occasions? A: Absolutely! This crystal set makes a thoughtful gift for various occasions such as birthdays, anniversaries, and holidays, as it promotes well-being and natural healing.
  • Q: What information is provided with the crystal set? A: Each ordered set includes a detailed information card that describes the benefits and meanings of each stone, helping you understand how to use them effectively.
  • Q: How should I care for my crystals? A: To care for your crystals, avoid exposing them to harsh chemicals or extreme temperatures. Clean them regularly with water or a soft cloth to maintain their appearance and energy.
  • Q: Are these crystals suitable for beginners? A: Yes, this set is ideal for beginners as it includes a variety of stones and an information card to help you get started with your healing journey.
  • Q: What is the size of the crystals in this set? A: The individual sizes of the crystals may vary, but they are generally convenient for carrying and handling, making them accessible for daily use.
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