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Soothing Relief for Serious Dry Eye.Preservative Free.Sterile.Bion® Tears Lubricant Eye Drops is an advanced tear substitute especially formulated and packaged for persistent dry eye conditions requiring frequent therapy.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Bion Tears Lubricant Eye Drops used for? A: Bion Tears Lubricant Eye Drops are designed to provide soothing relief for serious dry eye conditions. They help alleviate symptoms caused by dryness and irritation.
  • Q: Are Bion Tears eye drops preservative-free? A: Yes, Bion Tears Lubricant Eye Drops are preservative-free, making them suitable for sensitive eyes and frequent use without the risk of irritation from preservatives.
  • Q: How many vials come in each pack of Bion Tears? A: Each pack of Bion Tears Lubricant Eye Drops includes 28 single-use vials for convenient and hygienic application.
  • Q: Can I use Bion Tears if I wear contact lenses? A: Yes, Bion Tears Lubricant Eye Drops can be used by contact lens wearers. However, it is recommended to wait a few minutes after applying the drops before inserting contact lenses.
  • Q: What are the main ingredients in Bion Tears eye drops? A: Bion Tears Lubricant Eye Drops are formulated with safe ingredients that mimic natural tears, providing moisture and hydration to dry and irritated eyes.
  • Q: How do I use Bion Tears Lubricant Eye Drops? A: To use Bion Tears, simply twist off the top of a single-use vial and instill the drops into each eye as needed. Discard the vial after use.
  • Q: Are Bion Tears suitable for children? A: While Bion Tears Lubricant Eye Drops are generally safe, it is advisable to consult a pediatrician before using them on children.
  • Q: How should I store Bion Tears eye drops? A: Bion Tears Lubricant Eye Drops should be stored at room temperature, away from direct sunlight, and out of reach of children.
  • Q: What is the shelf life of Bion Tears Lubricant Eye Drops? A: The shelf life of Bion Tears Lubricant Eye Drops is typically indicated on the packaging. Ensure to check the expiration date before use.
  • Q: Can Bion Tears help with redness in the eyes? A: Bion Tears Lubricant Eye Drops can help alleviate dryness and irritation that may contribute to redness, but they are not specifically formulated to treat redness caused by other conditions.
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