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Production: 1.The red light therapy device includes 240pcs 660nm red lights 120pcs 880nm infrared lights can relieves hand fatigue and pain, improves blood circulation, penetrate deep into tissues, ideal for wrist muscle and bone spurs recovery, reducing fingers joint pain and numbness. 2.12.5 inch x 5.3 inch x 2.3 inch large size red light therapy slipper is suitable for most people's sizes. Features: Two Light Therapy Modes Steady Light Mode can increase blood circulation and penetrate muscles for foot pain relief. The Pulse Mode with flickering lighting can promote blood circulation and remove blood stasis, deeply penetrate joints for pain relief.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the size of the DGQY Red Infrared Light Therapy Slipper? A: The DGQY Red Infrared Light Therapy Slipper measures 12.5 inches in length, 5.3 inches in width, and 2.3 inches in height, making it suitable for most people's foot sizes.
  • Q: How does red light therapy work for foot pain relief? A: Red light therapy works by using specific wavelengths of light to penetrate deep into tissues, promoting blood circulation and helping to relieve pain and fatigue in the feet.
  • Q: What are the two light therapy modes available? A: The slipper features two light therapy modes: a Steady Light Mode that increases blood circulation and a Pulse Mode that uses flickering lights to promote deeper penetration into joints for relief.
  • Q: Is the DGQY slipper safe to use? A: Yes, the DGQY slipper is FDA cleared for safety. It also includes a 1-year full warranty on the product.
  • Q: How long should I use the light therapy slipper during each session? A: It is recommended to use the slipper for no more than 40 minutes in one therapy session, with a suggested auto shut-off time of 20 minutes.
  • Q: Can I use the slipper while sitting or lying down? A: Yes, the slipper is designed for home use and can be comfortably used while sitting or lying down.
  • Q: What material is the DGQY slipper made of? A: The slipper is made from neoprene, which is a thin and durable material that provides comfort and is breathable during use.
  • Q: Is there a power cord length and what is the voltage requirement? A: The slipper comes with a 15-foot power cord, allowing for convenient use anywhere at home. It supports a wide voltage range of DC 100 to 240 V, AC 12 V.
  • Q: Can multiple family members use the slipper? A: Yes, the large size and adjustable design make it suitable for most people's feet, allowing multiple family members to use it.
  • Q: How do I care for the DGQY Red Infrared Light Therapy Slipper? A: To care for the slipper, ensure it is kept dry and clean. Avoid exposing it to extreme temperatures and follow the manufacturer's instructions for usage.
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