Our earwax removal kit is designed to be waterproof using the latest technology, allowing you to use it in the shower or rinse it with water during regular upkeep without fear of it malfunctioning. This efficient product will save you time and help maintain your ear health.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the Ear Wax Removal Electric Ear Irrigation system? A: The Ear Wax Removal Electric Ear Irrigation system is a waterproof ear cleaning device designed to effectively remove earwax, dirt, and debris using four adjustable water pressure modes.
- Q: How does the water pressure feature work? A: The device offers four water pressure modes, allowing users to choose a gentle clean or a more intense flush, ensuring safe and effective earwax removal.
- Q: Is this ear cleaner safe to use? A: Yes, the ear cleaner is designed with safety in mind. The flared tip prevents over-insertion, protecting your ear canals during use.
- Q: Can I use this device in the shower? A: Yes, the Ear Wax Removal system is waterproof, making it safe to use in the shower or rinse with water for maintenance.
- Q: What is included in the package? A: The package includes the electric ear cleaning system, an ear basin, a water bottle, five three-hole earplugs, five five-hole earplugs, a Type-C charging cable, and an instruction manual.
- Q: How long does the battery last on a full charge? A: The 2000mAh battery provides up to six hours of continuous use on a full charge.
- Q: How do I charge the device? A: To charge the device, connect the Type-C charging cable included in the package. The red LED indicates charging, and it will turn blue once fully charged.
- Q: What should I do if the LED lights do not work while charging? A: If the LED lights do not work during charging, ensure that the power supply is connected correctly and check the charger for any issues.
- Q: Can I use the ear irrigation system with sensitive ears? A: Yes, the system is designed to be gentle and safe for various ear sensitivities, but it's always advisable to consult a healthcare provider if you have concerns.
- Q: How often can I use the ear cleaning system? A: You can use the ear cleaning system as needed for maintenance, but it's best to follow a schedule recommended by a healthcare professional to avoid overuse.
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