• (281)-738-1050

AS

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Facial Massager Red-Light-Therapy used for? A: The Facial Massager is designed to improve skin appearance by promoting a healthy and radiant complexion, reducing double chin, and enhancing the absorption of skincare products.
  • Q: How many modes does the Facial Massager have? A: The Facial Massager offers three modes of operation, allowing users to customize their experience according to their skincare needs.
  • Q: Is the Facial Massager easy to use? A: Yes, the massager is specifically designed for ease of use, making it accessible for everyone, especially women.
  • Q: What materials is the Facial Massager made of? A: The product details do not specify the materials used in the Facial Massager.
  • Q: What is included with the Facial Massager? A: The package includes one Facial Massager, one USB cable for charging, and one user manual for guidance.
  • Q: Can I use the Facial Massager on my neck? A: Yes, the Facial Massager is designed for use on both the face and neck, providing versatile skincare benefits.
  • Q: Is the Facial Massager rechargeable? A: Yes, the Facial Massager is rechargeable, making it convenient for on-the-go use.
  • Q: What technology does the Facial Massager use? A: The massager features 7-in-1 LED light therapy technology, which offers various color modes for different skin benefits.
  • Q: How do I care for my Facial Massager? A: To care for the Facial Massager, keep it clean by wiping the surface with a soft, damp cloth and storing it in a dry place when not in use.
  • Q: Is the Facial Massager suitable for all skin types? A: The Facial Massager is designed for a wide range of skin types, but it is recommended to consult a dermatologist if you have specific skin concerns.
Translation missing: en.general.search.loading