GenTeal is designed for fast, soothing relief from dry, irritated or itchy eyes. Easily relieve moderate eye discomfort and irritation from dry eye and allergies. The preservative-free formula is gentle on sensitive eyes and comes in single-use vials to avoid contamination. These drops provide lasting relief while protecting against further irritation. GenTeal Tears delivers fast, soothing relief of your dry eye symptoms and acts as a protectant against further irritation. With three formula strengths, theres a GenTeal Tears product right for a range of dry eye symptoms.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are GenTeal Tears Lubricant Eye Drops used for? A: GenTeal Tears Lubricant Eye Drops are designed to provide fast relief from dry, irritated, or itchy eyes, helping to alleviate moderate eye discomfort caused by dryness or allergies.
- Q: Are GenTeal Tears Eye Drops safe for sensitive eyes? A: Yes, the preservative-free formula of GenTeal Tears is specifically designed to be gentle on sensitive eyes, making it suitable for those who may experience irritation from preservatives.
- Q: How do I use GenTeal Tears Lubricant Eye Drops? A: To use GenTeal Tears, simply twist open a single-use vial and place 1 to 2 drops in each affected eye as needed for relief from dryness or irritation.
- Q: Can I use GenTeal Tears if I wear contact lenses? A: It is recommended to remove contact lenses before using GenTeal Tears Eye Drops. Wait at least 15 minutes after using the drops before reinserting your lenses.
- Q: How many vials are included in a package of GenTeal Tears? A: Each package of GenTeal Tears Lubricant Eye Drops contains 36 sterile, single-use vials, each containing 0.9 mL of lubricant.
- Q: What symptoms do GenTeal Tears help relieve? A: GenTeal Tears help relieve symptoms associated with moderate dry eye, including irritation, discomfort, and burning sensations.
- Q: Is GenTeal Tears suitable for daily use? A: Yes, GenTeal Tears can be used daily as needed for ongoing dry eye symptom management. However, if symptoms persist, consult a healthcare professional.
- Q: What is the shelf life of GenTeal Tears Eye Drops? A: The shelf life of GenTeal Tears Eye Drops is typically indicated on the packaging. It is important to check the expiration date and store the product in a cool, dry place.
- Q: What should I do if I experience side effects from using GenTeal Tears? A: If you experience any severe side effects or allergic reactions after using GenTeal Tears, discontinue use and consult a healthcare professional for further advice.
- Q: How do GenTeal Tears compare to other dry eye products? A: GenTeal Tears offer a preservative-free formula targeting moderate dry eye symptoms, providing a gentle and effective option compared to other products that may contain preservatives.
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