As each stone is one-of-a-kind and unique, please allow for your natural and authentic stone to have different shapes, size, and colors from the images shown. Your purchase will include an information card accompanied with a certificate of authenticity.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the KALIFANO Golden Healer Quartz Heart used for? A: The KALIFANO Golden Healer Quartz Heart is commonly used for its healing and calming effects, promoting mental clarity, energy amplification, and increased concentration.
- Q: Is every KALIFANO quartz heart unique? A: Yes, each KALIFANO quartz heart is one-of-a-kind, featuring unique shapes, sizes, and colors that may differ from the images shown.
- Q: What are the healing properties of quartz? A: Quartz is often referred to as the 'Master Healer' of crystals, connected to all seven chakras, and is believed to enhance mental clarity and energy.
- Q: What quality of quartz does KALIFANO offer? A: KALIFANO offers A to AAA Grade quartz, which ensures higher luster, vibrant coloring, and greater density compared to Regular/B Grade quartz.
- Q: Is there a satisfaction guarantee on KALIFANO products? A: Yes, KALIFANO provides a satisfaction guarantee with a money-back assurance. Customers can contact them through Amazon if they have any issues.
- Q: Where can I find KALIFANO products in stores? A: KALIFANO products are available in retail stores located in Las Vegas at The Grand Canal Shoppes at The Venetian and The Forum Shops at Caesars Palace.
- Q: Does the KALIFANO Golden Healer Quartz Heart come with any documentation? A: Yes, each purchase includes an information card and a certificate of authenticity.
- Q: How should I care for my quartz heart? A: To care for your quartz heart, avoid exposing it to harsh chemicals and clean it gently with a soft cloth. Store it in a safe, dry place.
- Q: Can the KALIFANO quartz heart be used in Reiki practices? A: Yes, the KALIFANO Golden Healer Quartz Heart is suitable for use in Reiki practices due to its healing properties and energy amplification.
- Q: What is the history of KALIFANO as a company? A: KALIFANO has been a family-owned business since 1912, focusing on hard work, quality, and excellent customer service.
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