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Refresh liquigel Lubricant Eye Gel: For the temporary relief of burning, irritation, and discomfort due to dryness of the eye or exposure to wind or sun. May be used as a protectant against further irritation.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Refresh Liquigel Lubricant Eye Gel used for? A: Refresh Liquigel Lubricant Eye Gel is used for the temporary relief of burning, irritation, and discomfort due to dryness of the eye or exposure to wind or sun.
  • Q: Can I use Refresh Liquigel with contact lenses? A: Yes, Refresh Liquigel Lubricant Eye Gel is safe to use with contact lenses.
  • Q: How often can I use Refresh Liquigel Eye Gel? A: You can use Refresh Liquigel as often as needed for relief of dry eye symptoms.
  • Q: Do I need to shake the bottle before using Refresh Liquigel? A: No, unlike some other eye drops, Refresh Liquigel does not require shaking before use.
  • Q: What is the size of the bottles in this product? A: This product comes with two bottles, each containing 0.5 fluid ounces (15 milliliters), for a total of 30 milliliters.
  • Q: Is Refresh Liquigel a preservative-free product? A: Yes, Refresh Liquigel is a sterile eye gel that does not contain preservatives, making it safe for frequent use.
  • Q: How does Refresh Liquigel provide relief for dry eyes? A: Refresh Liquigel contains a soothing gel formula that provides long-lasting relief for dry eyes, effectively protecting against further irritation.
  • Q: Can Refresh Liquigel be used during the day and night? A: Yes, Refresh Liquigel is designed to provide long-lasting relief for dry eyes both day and night.
  • Q: What makes Refresh Liquigel different from other eye drops? A: Refresh Liquigel features a unique gel formula that offers extended relief without the need for shaking, unlike many other liquid eye drops.
  • Q: What should I do if I experience persistent dry eye symptoms? A: If you continue to experience dry eye symptoms despite using Refresh Liquigel, it is advisable to consult with an eye care professional for further evaluation.
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