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Pack of 2-theratears in a bottle contains a patented preserving ingredient that turns into pure oxygen and water on eye contact. Oxygen and water work with the theratears formula to provide soothing dry-eye relief. It works as a lubricant to relieve dryness of the eye and as a protectant against further irritation of the eye. For temporary relief of burning, irritation, and discomfort including exposure to wind or sun.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the main benefits of using TheraTears Dry Eye Therapy Lubricating Eye Drops? A: TheraTears Dry Eye Therapy Eye Drops provide immediate and long-lasting relief from dry eye symptoms, soothe irritation, and protect against further eye discomfort, making them ideal for sensitive eyes.
  • Q: Are TheraTears eye drops preservative-free? A: Yes, TheraTears Dry Eye Therapy Eye Drops are preservative-free, which makes them suitable for individuals with sensitive eyes and helps reduce the risk of irritation.
  • Q: How do I use TheraTears single-use vials? A: To use TheraTears single-use vials, simply twist off the top of the vial and instill the desired number of drops into each affected eye. Dispose of the vial after use.
  • Q: Can TheraTears help with dry eyes caused by environmental factors? A: Yes, TheraTears can provide relief from dry eye symptoms caused by environmental factors such as wind and sun exposure.
  • Q: What ingredients are in TheraTears Dry Eye Therapy? A: TheraTears Dry Eye Therapy contains five vital electrolytes found in natural tears, which help to restore balance and hydration to the eyes.
  • Q: Is TheraTears recommended by doctors? A: Yes, TheraTears was created by an ophthalmologist and is often recommended by eye care professionals for dry eye relief.
  • Q: How should I store TheraTears eye drops? A: TheraTears single-use vials should be stored in their foil pouch at room temperature and away from direct sunlight to ensure freshness.
  • Q: Can I use TheraTears eye drops with contact lenses? A: It is recommended to wait at least 15 minutes after applying TheraTears eye drops before inserting contact lenses to ensure maximum effectiveness.
  • Q: How often can I use TheraTears Dry Eye Therapy? A: You can use TheraTears eye drops as often as needed to relieve dry eye symptoms, but it's always best to follow the advice of your healthcare provider.
  • Q: What should I do if I experience discomfort while using TheraTears? A: If you experience discomfort or irritation while using TheraTears, discontinue use and consult your eye care professional for further guidance.
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