Take your pain relief and recovery routine to advanced new levels with the power of infrared light therapy. The Tommie Copper Infrared and Red Light Therapy Joint Wrap reaches deep into muscles and joints with 880nm infrared light with 660nm red light wavelengths, for relief of minor muscle and joint aches, pains and stiffness. Offering cordless convenience thanks to its integrated USB rechargeable battery, this Infrared and Red Light Therapy Joint Wrap will become a staple of your daily recovery routine.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the purpose of the Tommie Copper Infrared Therapy Joint Wrap? A: The Tommie Copper Infrared Therapy Joint Wrap is designed for pain relief and muscle recovery using infrared and red light therapy, targeting minor muscle and joint aches, pains, and stiffness.
- Q: How does the infrared and red light therapy work? A: The therapy utilizes 880nm infrared light and 660nm red light wavelengths that penetrate deep into muscles and joints, promoting relief and recovery at the cellular level.
- Q: How often should I use the Tommie Copper Infrared Therapy Joint Wrap? A: It is recommended to use the wrap for one 20-minute session daily. While you can perform up to three sessions per day on the same treatment area, most benefits are achieved within the first 20 minutes.
- Q: Is the device rechargeable? A: Yes, the Tommie Copper Infrared Therapy Joint Wrap features a USB-rechargeable Li-polymer battery, designed to recharge regularly without developing a memory effect.
- Q: How long does the battery last on a full charge? A: The battery can provide power for three 20-minute sessions on a full charge.
- Q: How many LEDs are in the device and what do they do? A: The device is equipped with 60 high-powered LEDs, with 30 visible red lights and 30 emitting near-infrared light that is invisible to the human eye.
- Q: Can I use the wrap on other areas of my body? A: Yes, the Tommie Copper Infrared Therapy Joint Wrap can be used on various body parts where muscle aches and joint pain occur, as long as it fits comfortably.
- Q: Is the wrap suitable for all users? A: The wrap is designed for unisex use and is suitable for adults looking for pain relief and recovery support, but it's advisable to consult a healthcare professional before using it if you have underlying health conditions.
- Q: How do I care for the Tommie Copper Infrared Therapy Joint Wrap? A: To care for the device, keep it clean by wiping it down with a soft cloth and avoid exposing it to water or excessive moisture. Store it in a cool, dry place when not in use.
- Q: What should I do if the device does not work as expected? A: If the device does not work as intended, check the battery charge and ensure it is fully charged. If problems persist, refer to the user manual for troubleshooting tips or contact customer service for assistance.
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