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Features: Exquisite gift choice: Each crystal stone comes with a delicate organza bag, which is soft and breathable, and perfectly presents the crystal luster. The organza bag not only enhances the overall beauty and high-end sense, but also has a good receptivity, which can keep the crystal stone clean, and is also the ideal packaging for collection and gift. Specifications: Material: stone, card Color: multicolor Size: Star crystal: 0.8 X 0.8 x 0.2 inches Hug card: 2.36 x 3.15 inches Organza bag: 3.5x4.7 inches Package includes: 60 x Star crystals 60 x Hug cards 60 x Organza bags Notes: Manual measurement, please allow slight errors on size. The color may exist a slight difference due to different screen displays.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is included in the Tondiamo Pocket Hug Token Gift set? A: The set includes 60 colorful cross-shaped crystal stones, 60 hug cards with warm messages, and 60 organza bags.
  • Q: What are the dimensions of the cross crystals and hug cards? A: The cross crystals measure approximately 0.8 x 0.7 x 0.2 inches, while the hug cards are about 2.36 x 3.15 inches.
  • Q: Are the materials used in the Pocket Hug Tokens safe? A: Yes, the pocket hug tokens are made from natural gemstones and quality white cardstock, ensuring they are safe and suitable for gifting.
  • Q: How can I use the Pocket Hug Tokens? A: These tokens can be given as thoughtful gifts to encourage friends or family, especially during difficult times, or used in DIY projects to express emotions.
  • Q: Can the organza bags be reused? A: Yes, the organza bags are soft, breathable, and designed to keep the crystals clean, making them ideal for reuse or for storing other small items.
  • Q: Is there a variety of designs for the hug cards? A: Yes, the set includes 5 different styles of hug cards, each with unique messages, allowing for a personal touch in your gifting.
  • Q: What occasions are suitable for giving Pocket Hug Tokens? A: These tokens are perfect for various occasions, including Valentine's Day, birthdays, anniversaries, or simply as a gesture of support in daily life.
  • Q: How should I care for the crystal stones? A: To care for the crystal stones, keep them clean and dry. You can gently wipe them with a soft cloth to maintain their luster.
  • Q: Can I personalize the hug cards? A: Yes, you can write personalized messages on the hug cards to make your gift even more special and heartfelt.
  • Q: What makes these tokens a unique gift option? A: The combination of natural gemstones, heartfelt messages, and elegant packaging makes these tokens a unique and meaningful gift choice that conveys care and support.
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