Sunlight is an essential ingredient for a healthy lifestyle, but many of us don't get the amount of bright light we need to experience its benefits. The HappyLight Touch light therapy lamp safely brings daylight indoors by emitting a bright white light that mimics sunlight. Plug it in and get happy!
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are the main benefits of using the Verilux HappyLight Touch? A: The Verilux HappyLight Touch provides up to 10,000 lux of bright white light that can enhance mood, improve sleep, increase energy, and boost focus. It mimics sunlight, helping to alleviate symptoms associated with winter blues and sunlight deprivation.
- Q: How does the adjustable brightness work on this lamp? A: The HappyLight Touch features three adjustable brightness levels, allowing users to customize their light therapy experience for maximum comfort and effectiveness.
- Q: Is the light emitted by the lamp safe for the eyes? A: Yes, the Verilux HappyLight Touch is UV-free and designed to provide safe light therapy without harmful ultraviolet rays, making it suitable for daily use.
- Q: Can I use the HappyLight Touch while working at my desk? A: Absolutely! The portable design and detachable stand make it convenient for use at your desk, enhancing focus and energy during work hours.
- Q: How portable is the Verilux HappyLight Touch? A: The ultra-thin tablet design and lightweight construction make the HappyLight Touch easy to transport, perfect for home, office, or travel.
- Q: What color temperature options are available with the HappyLight Touch? A: This lamp offers two HappyHue color temperature options, allowing users to select the tone that best suits their preference for comfort and effectiveness.
- Q: How long should I use the lamp for effective results? A: For optimal results, it is recommended to use the HappyLight Touch for about 20 to 30 minutes each day, adjusting the duration based on individual needs.
- Q: Does the HappyLight Touch come with a warranty? A: Yes, the Verilux HappyLight Touch includes a 3-year warranty, ensuring quality and support from the manufacturer.
- Q: Is this lamp suitable for seniors? A: Yes, the HappyLight Touch is particularly beneficial for seniors who may experience reduced exposure to natural light, helping to improve their mood and energy levels.
- Q: What should I do if I experience discomfort while using the lamp? A: If you experience discomfort while using the HappyLight Touch, it is advised to reduce the duration of use or lower the brightness settings. Consulting with a healthcare professional is also recommended.
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