YATOJUZI is a brand about developing and designing healing crystals , leading the trend in Europe and America; We are dedicated to helping everyone who is stressed in modern society find peace and energy. Thus, the brand YATOJUZI was born. We adhere to the business philosophy of ''Customer experience first'' and the business principle of ''Quality first, Integrity first''.We hope to bring customers a comfortable and enjoyable experience and add happiness and joy to their lives.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the size of the YATOJUZI Black Obsidian Stone? A: The YATOJUZI Black Obsidian Stone measures approximately 1.6 to 2 inches in length and weighs between 60 to 85 grams.
- Q: What are the benefits of using Black Obsidian crystals? A: Black Obsidian is believed to help release negative energies, enhance creativity, and bring clarity of mind during times of confusion.
- Q: Is the YATOJUZI Black Obsidian Stone suitable for meditation? A: Yes, the stone can be used during meditation or crystal healing sessions to provide a positive atmosphere and enhance the experience.
- Q: How should I care for my Black Obsidian Stone? A: To care for your Black Obsidian Stone, clean it with a soft cloth to remove any dust or dirt, and avoid exposing it to harsh chemicals.
- Q: Can this stone be used as a gift? A: Yes, the YATOJUZI Black Obsidian Stone comes in an exquisite velvet bag, making it a great gift for friends, family, and loved ones for various occasions.
- Q: Are all Black Obsidian Stones the same? A: No, each stone is unique and may vary slightly in color, size, and texture due to their natural formation.
- Q: What occasions are suitable for gifting this stone? A: This stone is a thoughtful gift for birthdays, anniversaries, and special festivals, particularly for those interested in crystals.
- Q: Can I use this stone as a worry stone? A: Yes, the polished stone can be held in your hands to help alleviate stress and promote positive energy.
- Q: Is the YATOJUZI Black Obsidian Stone safe for beginners? A: Yes, this stone is suitable for both crystal lovers and beginners, providing an accessible entry into the world of healing crystals.
- Q: What is the main material of the YATOJUZI stone? A: The YATOJUZI Black Obsidian Stone is made from natural Black Obsidian, a type of volcanic glass known for its protective properties.
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