YATOJUZI is a brand about developing and designing healing crystals , leading the trend in Europe and America; We are dedicated to helping everyone who is stressed in modern society find peace and energy. Thus, the brand YATOJUZI was born. We adhere to the business philosophy of ''Customer experience first'' and the business principle of ''Quality first, Integrity first''.We hope to bring customers a comfortable and enjoyable experience and add happiness and joy to their lives.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the size of the YATOJUZI Rose Quartz Worry Stone? A: The YATOJUZI Rose Quartz Worry Stone measures approximately 1.6 to 2 inches in length.
- Q: What are the benefits of using Rose Quartz? A: Rose Quartz is known for inspiring love and providing a sense of fulfillment and contentment. It can help dissolve negativity and promote calming and reassuring feelings.
- Q: How can I use this worry stone? A: You can use the worry stone by holding it in your hands to feel the positive energy it brings. It is also suitable for meditation or crystal healing practices.
- Q: Is this stone suitable for gifts? A: Yes, the YATOJUZI Rose Quartz Worry Stone comes in an exquisite velvet bag, making it a great gift option for friends, family, or special occasions.
- Q: Are the stones identical in appearance? A: No, each YATOJUZI worry stone is unique with slight variations in color, size, and texture, which adds to its natural charm.
- Q: What material is this worry stone made from? A: The YATOJUZI worry stone is made from natural Rose Quartz, a type of healing crystal.
- Q: Can this stone be used for meditation? A: Yes, the worry stone can enhance your meditation experience by providing a positive atmosphere when placed nearby.
- Q: What is the weight of the stone? A: The YATOJUZI Rose Quartz Worry Stone weighs between 60 to 85 grams.
- Q: How should I care for my worry stone? A: To care for your worry stone, avoid exposing it to harsh chemicals and clean it gently with a soft cloth. Store it in the provided velvet bag when not in use.
- Q: What occasions are best for gifting this stone? A: This worry stone makes a thoughtful gift for birthdays, anniversaries, and special festivals, especially for crystal lovers or beginners.
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