YATOJUZI is a brand about developing and designing healing crystals , leading the trend in Europe and America; We are dedicated to helping everyone who is stressed in modern society find peace and energy. Thus, the brand YATOJUZI was born. We adhere to the business philosophy of ''Customer experience first'' and the business principle of ''Quality first, Integrity first''.We hope to bring customers a comfortable and enjoyable experience and add happiness and joy to their lives.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the size of the YATOJUZI Heart Amethyst Cluster? A: The YATOJUZI Heart Amethyst Cluster measures between 1.5 inches and 2 inches.
- Q: What are the benefits of using amethyst crystals? A: Amethyst is believed to offer protection, healing, and purification. It may help to alleviate negative thoughts, promote humility, and enhance spiritual wisdom.
- Q: How much does the YATOJUZI Heart Amethyst Cluster weigh? A: The YATOJUZI Heart Amethyst Cluster weighs between 50 grams and 70 grams.
- Q: Can the crystal cluster be used as home decor? A: Yes, the crystal cluster serves as a beautiful decorative piece for desks or shelves and can help maintain energy balance in your space.
- Q: Is the YATOJUZI Heart Amethyst Cluster suitable as a gift? A: Absolutely! It makes a thoughtful gift for crystal collectors and is perfect for occasions like Valentine's Day.
- Q: How should I care for my amethyst cluster? A: To care for your amethyst cluster, wash it with clean water to remove any surface dust and restore its brilliance.
- Q: Are all amethyst clusters identical? A: No, each crystal cluster is unique, and the actual product you receive may differ slightly from the pictures.
- Q: What materials are used to make the YATOJUZI Heart Amethyst Cluster? A: The YATOJUZI Heart Amethyst Cluster is made from natural amethyst stone.
- Q: Does the amethyst cluster have any special coatings? A: Some crystal clusters may have a titanium coating, giving them a rainbow-like brilliance when exposed to light.
- Q: What is the brand philosophy of YATOJUZI? A: YATOJUZI is committed to customer experience and product quality, aiming to bring peace and joy through their healing crystals.
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