Unscrew the head cap of your Infarex or Theralamp red light wand, and unscrew the old bulb and refit tightly with this new bulb. Store bulbs in a cool and dry place.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are the specifications of the replacement bulbs? A: These bulbs are fully compatible with Theralamp and Infarex handheld red light therapy devices. They produce red and infrared light, generating therapeutic heat.
- Q: What is the expected lifespan of these bulbs? A: These bulbs are designed for long life, lasting through many treatments. Users can expect them to provide consistent performance over time.
- Q: Are the replacement bulbs easy to install? A: Yes, installation is straightforward. Simply unscrew the head cap of your device, replace the old bulb with the new one, and secure it tightly.
- Q: How do I use the replacement bulbs in my device? A: To use the bulbs, unscrew the head cap of your Theralamp or Infarex device and insert the new bulb. Ensure it is tightened securely for optimal performance.
- Q: Can I use these bulbs with other light therapy devices? A: No, these bulbs are specifically designed for Theralamp and Infarex devices. Using them with other brands may not be safe or effective.
- Q: What precautions should I take when replacing bulbs? A: Always handle the bulbs with care to avoid breakage. Make sure the device is turned off and unplugged before replacing the bulbs.
- Q: How should I store the replacement bulbs? A: Store the bulbs in a cool, dry place to maintain their integrity and performance. Avoid exposure to moisture and extreme temperatures.
- Q: Do the bulbs produce any heat during use? A: Yes, these bulbs generate a considerable amount of therapeutic heat. This heat enhances the effectiveness of red light therapy treatments.
- Q: Are there any safety concerns with these bulbs? A: No, when used as directed, these bulbs are safe. However, always follow the manufacturer's guidelines to ensure proper usage.
- Q: How do I clean the replacement bulbs? A: Do not clean the bulbs with water or solvents. Instead, use a dry cloth to gently wipe the exterior if necessary.
- Q: What if my bulb arrives damaged? A: If your bulb arrives damaged, please contact customer support for assistance with returns or replacements. Ensure you have your order details ready.
- Q: Is there a warranty for these replacement bulbs? A: Yes, the bulbs typically come with a manufacturer's warranty. Check the packaging or contact the seller for specific warranty details.
- Q: Can I return the replacement bulbs if they don't fit? A: Yes, you can return the bulbs if they are unused and in original packaging. Check the return policy for specific conditions.
- Q: Are these bulbs environmentally friendly? A: Yes, these bulbs are designed to be efficient and long-lasting, reducing waste compared to traditional bulbs.
- Q: How can I maximize the lifespan of these replacement bulbs? A: To maximize lifespan, avoid frequent on-off cycling and store them properly when not in use. Follow the usage instructions carefully.
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