• (281)-738-1050

Rohto Cool Max Soothes and comforts your eyes for up to 8 hours. Freshkick technology delivers an intense freshness that brings instant cooling comfort to irritated eyes due to late nights, eye strain, environmental conditions, pollen, dust and inadequate

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the size of the Rohto Max Strength eye drops? A: The bottle contains zero point four fluid ounces. This compact size makes it travel-friendly and easy to carry.
  • Q: What ingredients are in Rohto Max Strength Redness Reliever? A: The eye drops include active ingredients designed to lubricate and relieve redness. They are formulated to provide soothing comfort for irritated eyes.
  • Q: What are the dimensions of the Rohto eye drops bottle? A: The bottle measures two point forty-two inches in length, zero point eighty-seven inches in width, and three point fifty-two inches in height. This makes it a convenient size for storage.
  • Q: How do I use Rohto Max Strength eye drops? A: To use the eye drops, tilt your head back and instill one to two drops in each affected eye. Repeat as necessary to relieve discomfort.
  • Q: Are Rohto eye drops suitable for contact lens users? A: Yes, these eye drops can be used by contact lens wearers. However, it is best to follow the instructions on the packaging regarding application.
  • Q: Can children use Rohto Max Strength eye drops? A: No, these eye drops are not recommended for children under the age of eighteen. Consult a healthcare provider for appropriate alternatives for younger users.
  • Q: How should I store Rohto Max Strength eye drops? A: Store the eye drops at room temperature, away from excessive heat and moisture. Keep the bottle tightly closed when not in use.
  • Q: What is the shelf life of Rohto eye drops once opened? A: Once opened, it is recommended to use the eye drops within thirty days. Check the packaging for specific expiry details.
  • Q: How often can I use Rohto Max Strength eye drops? A: You can use the eye drops as needed, up to four times a day. Follow the instructions on the product label for specific guidance.
  • Q: What if I experience irritation after using the eye drops? A: If irritation occurs, discontinue use immediately. Consult a healthcare professional if symptoms persist or worsen after application.
  • Q: Are these eye drops preservative-free? A: No, Rohto Max Strength eye drops contain preservatives. If you prefer preservative-free options, look for products specifically labeled as such.
  • Q: Can I use Rohto Max Strength eye drops with other medications? A: Consult your healthcare provider before using these eye drops alongside other eye medications. It's important to ensure compatibility.
  • Q: What conditions do Rohto eye drops help relieve? A: These eye drops are designed to relieve redness, dryness, and irritation caused by environmental factors or prolonged screen time.
  • Q: Is Rohto Max Strength suitable for sensitive eyes? A: Yes, these eye drops are formulated to provide soothing relief, making them suitable for sensitive eyes. However, individual reactions may vary.
  • Q: What is the technology used in Rohto Max Strength eye drops? A: The eye drops use proprietary CoolSense Technology that creates an immediate cooling sensation to relieve redness and irritation.
Translation missing: en.general.search.loading