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?Note: this is used for heavy flow, please select it according to personal flow ?Colors: Mixed randomly prints ?Package: 5pcs Cloth Menstrual Pads + 1pc Mini Wet Bag ?Size: Approx. 17.5 * 32cm ?Material: Inside layer: 1 layer Bamboo Charcoal Fiber Absorbent layer: 2 layer microfibe Outer layer: 1 layer Waterproof printed PUL ?Notes: 1. Please allow 1-5mm error due to manual measurement. Thanks for your understanding. 2. Monitors are not calibrated same, item color displayed in photos may be showing slightly different from the real object. Please take the real one as standard.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What materials are the reusable incontinence pads made of? A: The reusable incontinence pads are made of bamboo charcoal fiber for the inside layer, microfiber for the absorbent layer, and waterproof printed PUL for the outer layer.
  • Q: What are the dimensions of the cloth menstrual pads? A: The cloth menstrual pads measure approximately seventeen point five by thirty-two centimeters, or about six point nine by twelve point six inches.
  • Q: How many pads are included in the set? A: The set includes five reusable cloth menstrual pads and one mini wet bag.
  • Q: How do I use the reusable menstrual pads? A: To use the reusable menstrual pads, simply place them in your underwear as you would a disposable pad. Ensure they cover the area properly for maximum protection.
  • Q: Are these pads suitable for heavy flow? A: Yes, these pads are designed specifically for heavy flow, ensuring reliable absorption during your menstrual cycle.
  • Q: Can I use these pads for postpartum care? A: Yes, these pads can be suitable for postpartum care, especially for those needing extra absorbency during heavy flow days.
  • Q: How should I wash the reusable pads? A: It is recommended to hand wash the pads and hang them under soft sunshine for one to two hours. They can also be machine washed with natural detergent.
  • Q: Can I tumble dry these menstrual pads? A: Yes, you can tumble dry them on low heat or line dry. Avoid using bleach or fabric softeners, as they can affect the pads' function.
  • Q: How do I store the reusable pads when not in use? A: To store the reusable pads, keep them in a dry place, preferably in the included mini wet bag to maintain cleanliness and hygiene.
  • Q: Are these pads safe for sensitive skin? A: Yes, the pads are made from soft bamboo charcoal fiber and microfiber, which are generally safe and gentle for sensitive skin.
  • Q: Are the pads available in different colors? A: Yes, the pads feature mixed randomly printed colors, adding a fun variety to the set.
  • Q: What if the pads arrive damaged? A: If the pads arrive damaged, you should contact the seller directly for assistance with returns or replacements.
  • Q: Is there a warranty for the reusable pads? A: There is no specific warranty mentioned, but customer service should be contacted for any issues related to the product.
  • Q: How often should I replace these pads? A: It is recommended to replace reusable pads every few years, depending on the frequency of use and washing to maintain effectiveness.
  • Q: Can I use these pads while exercising? A: Yes, these pads can be used while exercising, but ensure they are securely placed for comfort and reliability.
  • Q: Are the pads environmentally friendly? A: Yes, these reusable pads are eco-friendly as they reduce waste compared to disposable pads, contributing to a more sustainable lifestyle.
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