• (281)-738-1050

Rohto Ice All-in-one, Multi-Symptom Relief Cooling Eye Drops, 0.4 Ounce, 3 Count

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the dimensions of the Rohto eye drops bottle? A: The Rohto eye drops bottle measures two point fifty-five inches in length, two point forty-two inches in width, and three point fifty-two inches in height.
  • Q: What is the size of the Rohto eye drops package? A: The Rohto eye drops package contains three bottles, each holding zero point four fluid ounces.
  • Q: Are the Rohto eye drops safe for contact lens wearers? A: Yes, the Rohto eye drops are safe for contact lens wearers when used as directed, as they are BAK-free.
  • Q: How do I use Rohto eye drops for relief? A: To use Rohto eye drops, tilt your head back, pull down your lower eyelid, and apply one to two drops into the affected eye.
  • Q: Can I use Rohto eye drops if my eyes are irritated? A: Yes, Rohto eye drops are specifically designed to relieve symptoms of irritation, including dryness, burning, and redness.
  • Q: Are Rohto eye drops suitable for sensitive eyes? A: Yes, Rohto eye drops are formulated to provide relief for sensitive eyes, including those experiencing grittiness and itchiness.
  • Q: How should I store Rohto eye drops? A: Store Rohto eye drops in a cool, dry place away from direct sunlight and ensure the cap is securely closed after each use.
  • Q: What is the shelf life of Rohto eye drops once opened? A: Once opened, Rohto eye drops should be used within four weeks to ensure effectiveness and safety.
  • Q: Can I use Rohto eye drops after they expire? A: No, it is not recommended to use Rohto eye drops after the expiration date, as effectiveness cannot be guaranteed.
  • Q: How do Rohto eye drops compare to other brands? A: Rohto eye drops offer unique CoolSense Technology for a cooling sensation, which sets them apart from many other eye drop brands.
  • Q: Are Rohto eye drops effective for allergic reactions? A: Yes, Rohto eye drops can help relieve symptoms caused by allergies, including redness, itching, and watering of the eyes.
  • Q: Is there a difference between Rohto eye drops and regular lubricating eye drops? A: Yes, Rohto eye drops provide multi-symptom relief and a cooling sensation, while regular lubricating eye drops may only moisturize.
  • Q: What should I do if Rohto eye drops arrive damaged? A: If your Rohto eye drops arrive damaged, contact the retailer immediately to request a replacement or refund.
  • Q: How can I tell if Rohto eye drops are working? A: You can tell if Rohto eye drops are working if you experience quick relief from dryness and irritation within minutes of application.
  • Q: What if I forget to close the cap on Rohto eye drops? A: If you forget to close the cap, check for any contamination before use; if unsure, it’s best to discard them to ensure safety.
Translation missing: en.general.search.loading