Luxja 2 Layers Insulin Case with an Ice Pack - Holds 6 Vials (10ml) or 2 Insulin Pens, Diabetic Bag with Supplies Storage Pockets, Black
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are the dimensions of the LUXJA Insulin Case? A: The LUXJA Insulin Case measures 8.5 inches in length, 3.75 inches in width, and 3.25 inches in height.
- Q: How many insulin vials or pens can this case hold? A: This insulin case can hold up to 6 vials of insulin (10ml each) or 2 insulin pens with a maximum length of 6.5 inches.
- Q: How long does the ice pack keep the insulin cold? A: The ice pack is designed to keep the insulin vials cold for approximately 8 to 10 hours when fully frozen.
- Q: What materials are used in the construction of the case? A: The LUXJA Insulin Case is made of heavy-duty nylon and features a well-padded lining for added protection.
- Q: Is the top compartment suitable for other diabetic supplies? A: Yes, the top compartment includes pockets and straps specifically designed for storing a glucose meter, testing strips, and other diabetic testing accessories.
- Q: Can I wash the LUXJA Insulin Case? A: It is recommended to clean the case with a damp cloth. Do not machine wash to maintain the integrity of the materials.
- Q: Is the ice pack refillable? A: The ice pack is prefilled with a refreezable solution and is designed for repeated use after freezing.
- Q: Does this case offer any protection during transport? A: Yes, the well-padded lining of the case helps to keep the supplies secure and protected during transport.
- Q: What is the purpose of the bottom compartment? A: The bottom compartment is insulated and specifically molded to hold either 2 insulin pens or 6 vials of insulin, ensuring they remain at the right temperature.
- Q: Is this insulin case suitable for travel? A: Yes, its compact size and protective features make it suitable for travel, allowing you to carry your diabetic supplies securely.
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