Luxja Ice Packs for Insulin Travel Case (Pack of 4), Reusable Ice Packs for Insulin Cooler (4 Pack)
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
-
Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
-
Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
-
Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
-
United States
Processing Time
-
Orders are processed within 1-3 business days.
-
Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
-
Free Standard Shipping is offered within the United States.
Taxes
-
Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
-
Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
-
If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
-
For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
-
For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: How long do the Luxja ice packs keep insulin cool? A: The Luxja ice packs can maintain a temperature of 2-8 degrees Celsius for approximately 6-8 hours, depending on external temperatures.
- Q: What are the dimensions of each ice pack? A: Each ice pack measures 6.9 inches by 2.5 inches, making them suitable for most portable insulin travel bags.
- Q: How do I prepare the ice packs for use? A: To prepare the ice packs, place them in the freezer for about 7-8 hours before use.
- Q: Are the ice packs reusable? A: Yes, each gel ice pack is reusable and can last for 2-3 years with proper care.
- Q: What material are the ice packs made of? A: The Luxja ice packs are filled with gel that is non-toxic and odorless.
- Q: How many ice packs are included in a pack? A: Each pack includes 4 pieces of Luxja ice packs.
- Q: Can these ice packs be used for other purposes? A: While designed for insulin travel cases, these ice packs can also be used for other cooling needs, provided they fit in the intended container.
- Q: What should I do if the ice packs leak? A: If the ice packs leak, discontinue use and replace them, as they contain gel that is non-toxic but should remain contained.
- Q: Are these ice packs safe for food items? A: The gel inside the ice packs is non-toxic, but it's best to use them specifically for insulin storage to avoid any potential contamination.
- Q: Do the ice packs have any odor? A: No, the Luxja ice packs are designed to be odorless, ensuring they do not affect the contents of your insulin travel case.
Related Products
Translation missing: en.general.search.loading