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If you have used device for some time, you know that how slippery the insulin pumps can be and how careful you have to protect this insulin pump from damaging. By using this MEDMAX hard shell carrying case, you can protect your device from getting damaged or scratched. Perfect gift for friends and family. Package Included: 1 x Hard Shell Case (Case Only, Device not included!)

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What devices is the MEDMAX Hard Shell Protective Case compatible with? A: The MEDMAX Hard Shell Protective Case is specially designed for the Freestyle Libre 3, Freestyle Libre 2, and Libre Reader. It is also compatible with the Freestyle Libre 3 Plus.
  • Q: Is this case suitable for travel? A: Yes, the case is travel-friendly, featuring a portable hand strap and carabiner clip, making it easy to carry and ensuring your device is protected on the go.
  • Q: What materials are used in the construction of the case? A: The case is made of Ethylene Vinyl Acetate (EVA), which provides durability and is tear-resistant, helping to protect your device from scratches and damage.
  • Q: Does the case come with any accessories? A: The package includes one hard shell protective case only. Please note that the device is not included.
  • Q: How does the case provide protection for the insulin pump? A: The case features shock absorption with soft thick padding lining and a hard shell exterior, providing protection from bumps, scratches, and other impacts.
  • Q: Can I store additional items inside the case? A: Yes, the case includes a built-in mesh pocket that allows you to store multiple items alongside your device, providing convenient organization.
  • Q: What is the opening mechanism of the case? A: The case has a convenient 90-180 degree opening, allowing for fast and easy access to your device and accessories.
  • Q: Is the case suitable as a gift? A: Yes, the MEDMAX Hard Shell Protective Case makes a great gift for friends and family, especially for those who use insulin pumps and need extra protection.
  • Q: Does this case accommodate an adapter? A: No, please note that the case is unable to accommodate an adapter.
  • Q: How does the safety strap work? A: The built-in safety strap secures your insulin pump reader, preventing it from moving within the case and providing additional protection.
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