Ergonomic Design for a Comfortable Cleaning Experience The head diameter of the enema is only 0.8 in, the maximum insertion depth of the nozzle is 105mm, and there is a 10 tilt angle, so this nozzle is suitable for human body curve and easier to insert. Note: The remote control is not waterproof, please pay attention when using it.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What is the capacity of the Automatic Electric Enema Bulb? A: The Automatic Electric Enema Bulb has a capacity of 15 ounces.
- Q: What materials are used in the enema bulb? A: The nozzle is made of high-quality silicone, while the bottle is made of transparent, non-toxic PET material.
- Q: How do I charge the enema bulb? A: The enema bulb is equipped with a USB magnetic charger and can be charged using a wall charger or power pack.
- Q: What are the speed settings available for the enema bulb? A: The enema bulb features 3 variable speeds for customizable cleaning experiences.
- Q: Is the remote control waterproof? A: No, the remote control is not waterproof, so care should be taken when using it.
- Q: How does the anti-backflow design work? A: The enema douche features two one-way valves that effectively prevent the backflow of dirty water.
- Q: Can the nozzle and bottle be cleaned separately? A: Yes, the nozzle and bottle can be disassembled for easy cleaning and reuse.
- Q: What is the maximum insertion depth of the nozzle? A: The maximum insertion depth of the nozzle is 105 millimeters.
- Q: How long does it take to fully charge the enema bulb? A: It takes approximately 2 hours to fully charge the enema bulb.
- Q: How long can I use the enema bulb after charging? A: After a full charge, the enema bulb can be used for up to 45 minutes.
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