Designed with a spill proof valve on the 1500 cc enema bag Easy-use funnel top 54'' soft vinyl tube has a pre-lubricated, smooth, non-traumatic tip with rounded eyes for safety and easy insertion Moisture-proof, castile soap packet Plastic shut- off clamp Underpad DYND70102: Individually packaged in a polybag DYND70100: Individually packaged in a box

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What is included in the Medline DYND70102H Enema Bag Set? A: The Medline DYND70102H Enema Bag Set includes a 1500 cc enema bag with a spill-proof valve, a funnel top for easy use, a 54-inch soft vinyl tube, a pre-lubricated smooth tip, a moisture-proof castile soap packet, a plastic shut-off clamp, and an underpad.
  • Q: What is the size of the enema bag? A: The enema bag has a capacity of 1500 milliliters.
  • Q: Is the tip of the enema bag safe for use? A: Yes, the tip is designed to be non-traumatic with rounded eyes to ensure safety and ease of insertion.
  • Q: How should I clean the enema bag after use? A: It is recommended to clean the enema bag according to the manufacturer's instructions, typically involving rinsing with warm water and mild soap, and allowing it to air dry.
  • Q: Can the enema bag be reused? A: The Medline DYND70102H Enema Bag is designed for single-use, ensuring hygiene and safety. Reusing it may increase the risk of infection.
  • Q: What materials are used in the construction of the enema bag? A: The enema bag is made from polyvinyl chloride (PVC) material.
  • Q: How do I properly use the enema bag? A: To use the enema bag, fill it with the recommended solution, attach the tube securely, and follow the provided instructions for safe and effective use.
  • Q: Is this product suitable for all ages? A: This enema bag is typically suitable for adults. It is essential to consult a healthcare professional for use on children or individuals with specific health concerns.
  • Q: What packaging options are available for this product? A: The DYND70102 model is individually packaged in a polybag, while the DYND70100 model is packaged in a box.
  • Q: Are there any specific storage instructions for the enema bag? A: Store the enema bag in a cool, dry place away from direct sunlight and keep it in its original packaging until ready for use.
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