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At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States (Domestic shipping only at this time).

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

  • Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees depending on the destination country.

  • These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

Frequently Asked Questions

  • Q: What is Summer's Eve Douche used for? A: Summer's Eve Douche is designed for vaginal cleansing to help reduce odor and maintain freshness. It can be used after your period, before or after intimacy, or after physical activities.
  • Q: Is Summer's Eve Douche safe for sensitive skin? A: Yes, Summer's Eve Douche is gynecologist-tested and pH-balanced to match the natural pH range of a healthy vagina, making it gentle and non-irritating for most users.
  • Q: How often can I use Summer's Eve Douche? A: It is recommended to use Summer's Eve Douche as needed, but not more than once or twice a week, to maintain the natural balance of vaginal flora.
  • Q: Can Summer's Eve Douche be used during menstruation? A: While it can be used after your period for cleansing, it is generally not recommended to use douches during menstruation as it may disrupt the natural cleaning process of the vagina.
  • Q: Does Summer's Eve Douche contain any fragrances? A: Yes, Summer's Eve Douche has a light, fresh scent intended to help reduce vaginal odor while providing a clean feeling.
  • Q: Is Summer's Eve Douche tested on animals? A: No, Summer's Eve Douche is not tested on animals, aligning with their commitment to provide cruelty-free products.
  • Q: What is the size of the Summer's Eve Douche pack? A: The Summer's Eve Douche comes in a pack of six, with each bottle containing four point five ounces of product.
  • Q: Can Summer's Eve Douche be used by pregnant women? A: It is advisable for pregnant women to consult their healthcare provider before using any douching products, including Summer's Eve Douche.
  • Q: How should I use Summer's Eve Douche? A: To use Summer's Eve Douche, insert the soft, flexible nozzle gently into the vagina and squeeze the bottle to apply. Follow the instructions on the packaging for best results.
  • Q: What should I do if I experience irritation after using Summer's Eve Douche? A: If you experience any irritation or discomfort after using Summer's Eve Douche, discontinue use and consult a healthcare professional for advice.
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