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GenTeal is designed for fast, soothing relief from dry, irritated or itchy eyes. Easily relieve moderate eye discomfort and irritation from dry eyes. The preservative-free formula is gentle on sensitive eyes and comes in single-use vials These drops provide lasting relief while protecting against further irritation. GenTeal Tears delivers fast, soothing relief of your dry eye symptoms and acts as a protectant against further irritation. With three formula strengths, theres a GenTeal Tears product right for a range of dry eye symptoms.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are GenTeal Tears Lubricant Eye Drops used for? A: GenTeal Tears Lubricant Eye Drops are designed to provide fast, soothing relief from dry, irritated, or itchy eyes, helping to alleviate moderate eye discomfort.
  • Q: Are GenTeal Tears Eye Drops safe for sensitive eyes? A: Yes, GenTeal Tears features a preservative-free formula that is gentle on sensitive eyes, making it suitable for those who experience irritation.
  • Q: How should I use GenTeal Tears Eye Drops? A: Use one single-use vial as needed to relieve dry eye symptoms. Squeeze the vial gently to release the drops into your eye, and discard the vial after use.
  • Q: What is the packaging of GenTeal Tears Eye Drops? A: GenTeal Tears Eye Drops come in single-use vials, with each pack containing 36 vials for convenient and hygienic use.
  • Q: Can I use GenTeal Tears if I wear contact lenses? A: It is recommended to consult your eye care professional regarding the use of GenTeal Tears Eye Drops with contact lenses. Generally, it's best to avoid using eye drops while wearing lenses.
  • Q: What are the active ingredients in GenTeal Tears Eye Drops? A: GenTeal Tears Eye Drops contain a preservative-free formula designed to provide moisture and relief to dry eyes, but specific active ingredients are not listed in the product details.
  • Q: How do GenTeal Tears Eye Drops compare to other dry eye relief products? A: GenTeal Tears provide moderate dry eye symptom relief with a gentle formula. Users may find it effective compared to other products, especially those with preservatives.
  • Q: How many drops are in each vial of GenTeal Tears? A: Each single-use vial of GenTeal Tears contains a measured dose, providing enough drops for effective relief from dry eye symptoms.
  • Q: Is GenTeal Tears suitable for children? A: Consult with a pediatrician or eye care professional before using GenTeal Tears for children to ensure safety and appropriateness.
  • Q: What should I do if I experience an adverse reaction to GenTeal Tears? A: If you experience any adverse reactions or persistent irritation after using GenTeal Tears, discontinue use and consult with a healthcare professional immediately.
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