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TheraTears Dry Eye Therapy Lubricant Preservative Free eye drops, provide immediate, long-lasting relief of dry eye symptoms. Discover one-of-a-kind silky hydration. The single-use vials come in a foil pouch to ensure freshness. This preservative-free formula is great for those who suffer from sensitive eyes. TheraTears contains the 5 vital electrolytes found in natural tears. The eye drops corrects the salt imbalance that can cause dry eye symptoms. Dr. Jeffrey P. Gilbard, Ophthalmologist created TheraTears eye drops after 18 years of research for dry eyes. To use, instill 1 or 2 drops in the affected eye(s) as needed. TheraTears eye drops are FSA- and HSA-eligible in the U.S. TheraTears provides dry eye therapy by restoring, cleansing and nourishing the eye.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are TheraTears Dry Eye Therapy Lubricating Eye Drops used for? A: TheraTears Dry Eye Therapy Lubricating Eye Drops are designed to provide immediate and long-lasting relief from dry eye symptoms by restoring moisture and alleviating discomfort.
  • Q: Are TheraTears eye drops preservative-free? A: Yes, TheraTears eye drops are preservative-free, making them suitable for individuals with sensitive eyes.
  • Q: How do I use TheraTears eye drops? A: To use TheraTears eye drops, instill 1 or 2 drops into the affected eye(s) as needed for relief from dryness.
  • Q: What ingredients are in TheraTears eye drops? A: TheraTears contains five vital electrolytes found in natural tears, which help to correct salt imbalances that can cause dry eye symptoms.
  • Q: Can TheraTears eye drops be used with contact lenses? A: Yes, TheraTears eye drops can be used with contact lenses. It is recommended to apply the drops before putting in the lenses or after removing them.
  • Q: How should I store TheraTears eye drops? A: Store TheraTears eye drops in a cool, dry place, away from direct sunlight. Once opened, use the drops within 90 days for optimal freshness.
  • Q: Are TheraTears eye drops compatible with FSA and HSA? A: Yes, TheraTears eye drops are eligible for purchase with Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) in the U.S.
  • Q: What is the volume of each bottle in the TheraTears twin pack? A: Each bottle in the TheraTears twin pack contains 30 mL of eye drops, totaling 60 mL across both bottles.
  • Q: Who developed TheraTears eye drops? A: TheraTears eye drops were developed by Dr. Jeffrey P. Gilbard, an ophthalmologist, after 18 years of research focused on dry eye therapy.
  • Q: What are the main benefits of using TheraTears eye drops? A: The main benefits of TheraTears eye drops include immediate relief from dry eye symptoms, long-lasting hydration, and a preservative-free formula suitable for sensitive eyes.
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