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This pack contains 40 x single use eyelid wipes The Eye Doctor Eyelid Wipes are used to gently clean away debris from the eyelid and eyelashes providing instant relief for sensitive eyes with a soothing and cooling effect The lid wipes are pre-soaked with preservative and detergent free physiological solutions for daily eyelid hygiene The eye wipes should be used daily as part of your eyelid hygiene regime Use the lid wipes to wipe away the debris after using The Eye Doctor Hot Eye compress

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are The Eye Doctor Eyelid Wipes used for? A: The Eye Doctor Eyelid Wipes are designed to gently cleanse eyelids and lashes, effectively removing debris, oil, and makeup while providing relief for sensitive eyes, dry eyes, blepharitis, and MGD.
  • Q: Are these eyelid wipes suitable for sensitive eyes? A: Yes, these wipes are specifically formulated to be gentle and are free from soaps, harsh detergents, and preservatives, making them suitable for individuals with sensitive eyes or conditions like blepharitis and allergies.
  • Q: How many wipes are included in a box? A: Each box contains 40 single-use, pre-moistened eyelid and lash wipes.
  • Q: Can I use these wipes to remove makeup? A: Yes, The Eye Doctor Eyelid Wipes effectively remove makeup, oil, and debris from the eyelids and lashes.
  • Q: Is there a rinse required after using these wipes? A: No, these wipes are rinse-free, allowing for convenient use without the need for additional rinsing.
  • Q: Who recommends The Eye Doctor Eyelid Wipes? A: These wipes are trusted and recommended by eye care professionals, including Dr. Hilary Jones.
  • Q: How often can I use these eyelid wipes? A: They can be used as part of your daily hygiene routine, ideally twice a day, to maintain eyelid and lash health.
  • Q: Do these wipes provide cooling relief? A: Yes, the wipes are designed to offer cooling and soothing relief for tired, dry eyes.
  • Q: Are there any allergens in these eyelid wipes? A: The wipes are formulated to be gentle and are free from common allergens such as soaps and harsh chemicals, making them safe for sensitive individuals.
  • Q: Can these wipes help with blepharitis? A: Yes, they are suitable for individuals suffering from blepharitis, as they help cleanse the eyelids and manage symptoms associated with this condition.
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