• (281)-738-1050

3pp Gel Mate 4 x 6.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the size of the Gel Mate Silicone Gel Sheet? A: The Gel Mate Silicone Gel Sheet measures 4 inches by 6 inches, making it versatile for various scar sizes and locations.
  • Q: Is the Gel Mate Silicone Gel Sheet self-adhesive? A: Yes, the Gel Mate Silicone Gel Sheet features a self-adhesive design that keeps it securely in place without the need for additional tape or wraps.
  • Q: How thick is the Gel Mate Silicone Gel Sheet? A: The Gel Mate Silicone Gel Sheet is 2mm thick, providing a superior cushioned barrier over scars for effective treatment.
  • Q: What material is the Gel Mate Silicone Gel Sheet made of? A: The Gel Mate Silicone Gel Sheet is made from medical-grade silicone, ensuring professional-quality performance for scar treatment.
  • Q: Can the Gel Mate Silicone Gel Sheet be trimmed? A: Yes, the Gel Mate Silicone Gel Sheet can be easily trimmed to fit specific scar sizes and locations, providing customizable coverage.
  • Q: How should I care for the Gel Mate Silicone Gel Sheet? A: To maintain the effectiveness of the Gel Mate Silicone Gel Sheet, clean it gently and store it properly. With proper care, it can last for months.
  • Q: Is the Gel Mate Silicone Gel Sheet suitable for sensitive skin? A: Yes, the Gel Mate Silicone Gel Sheet is designed to be gentle on healing skin during both application and removal.
  • Q: How does the Gel Mate Silicone Gel Sheet promote scar healing? A: The Gel Mate Silicone Gel Sheet maintains skin hydration and applies gentle pressure, creating an ideal environment for softer, flatter scar formation.
  • Q: Can the Gel Mate Silicone Gel Sheet be used multiple times? A: Yes, with proper care, the Gel Mate Silicone Gel Sheet can be reused multiple times while maintaining its effectiveness.
  • Q: Can I use the Gel Mate Silicone Gel Sheet inside a brace or splint? A: Yes, the Gel Mate Silicone Gel Sheet can be cut to size and inserted in your brace or splint for added padding and comfort.
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