When used daily, helps to improve the appearance of scars
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is Scarguard and how does it work? A: Scarguard is an invisible brush-on silicone sheet that uses patented SG5 technology to help prevent and flatten scars. It dries quickly to form a clear, waterproof nano-sheet that can be covered with makeup.
- Q: Can Scarguard be used on all types of scars? A: Yes, Scarguard is effective on various types of scars including keloids, surgical scars, burns, and cuts. It is designed to be applied after the skin has healed.
- Q: How often should I apply Scarguard for best results? A: For optimal results, apply Scarguard twice daily after the wound closes, or on older scars to help reduce their appearance.
- Q: Is Scarguard safe for sensitive skin? A: Yes, Scarguard is formulated to be skin-friendly and does not cause irritation like traditional scar tapes or sheets. It is free from harsh chemicals and does not produce foul odors.
- Q: How long does it take for Scarguard to dry? A: Scarguard dries in seconds after application, allowing for quick and convenient use.
- Q: Can Scarguard be covered with makeup? A: Yes, once Scarguard has dried, it can be covered with makeup, making it discreet and easy to use in everyday situations.
- Q: Is Scarguard recommended by healthcare professionals? A: Yes, Scarguard is widely used and recommended by plastic surgeons and dermatologists around the world for scar management.
- Q: What is the main ingredient in Scarguard? A: Scarguard contains silicone as its primary ingredient, which is known for its effectiveness in scar treatment. It also includes Vitamin E for added skin benefits.
- Q: How should I store Scarguard? A: Store Scarguard in a cool, dry place away from direct sunlight. Ensure the cap is tightly closed after use to maintain product integrity.
- Q: Are there any side effects associated with using Scarguard? A: Scarguard is generally safe with minimal side effects. If any irritation occurs, it is advisable to discontinue use and consult a healthcare professional.
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