For over 40 years, Rolyan has been the therapists choice and most trusted brand when it comes to orthopedic supports and hand therapy tools. Rolyan products are designed with the patient and hand therapist in mind, and occupational therapists, physical therapists, nurses, and other healthcare professionals rely on Rolyan products to assist the elderly and those with disabilities. Rolyan products include therapeutic putty, overhead exercise devices, slings, rigid and soft orthopedic supports, wrist braces, therapeutic and thermoplastic splints, straps, fasteners, and range of motion products. These are the same high quality professional products used in hospitals, clinics, and nursing homes.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the Rolyan Scar Pump used for? A: The Rolyan Scar Pump is designed to assist with lesion and scar healing, tendon repair, and grafting by using suction to draw skin away from tissue adhesions, increasing skin mobility.
- Q: How does the suction pump aid in scar healing? A: The suction pump features vacuum and suction cups that help draw skin away from adhesions, facilitating movement and aiding in scar massage to promote healing.
- Q: What sizes of suction cups are included with the pump? A: The Rolyan Scar Pump includes four suction cups of various sizes to accommodate different scar shapes and sizes, ensuring effective treatment.
- Q: Is the suction pump safe for use in clinics and at home? A: Yes, the suction pump is designed with non-latex materials, making it safe for use in clinics, hospitals, and at home.
- Q: Can this pump help with mobility issues after surgery? A: Yes, the Rolyan Scar Pump assists with mobility issues that arise from scar tissue after surgery, making it a valuable tool for physical therapy and recovery.
- Q: What materials are used in the suction cups? A: The suction cups are made of non-latex materials, ensuring safety for users who may have latex allergies.
- Q: How do I clean the suction cups after use? A: To clean the suction cups, wash them with mild soap and warm water, ensuring they are thoroughly rinsed and dried before the next use.
- Q: Who can benefit from using the Rolyan Scar Pump? A: Occupational therapists, physical therapists, nurses, and patients recovering from surgeries involving scars and adhesions can all benefit from using the Rolyan Scar Pump.
- Q: Is the Rolyan Scar Pump suitable for all skin types? A: Yes, the Rolyan Scar Pump is suitable for various skin types, and its non-latex design minimizes the risk of irritation.
- Q: How does the suctioning process work for scar treatment? A: The suctioning process involves placing the suction cup on the scarred area and activating the pump, which creates a vacuum that gently pulls the skin, helping to break down adhesions and improve mobility.
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