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Cimeosil Gel Sheeting is a self-adhering silicone polymeric compound specially formulated for the management of keloid and hypertrophic scars resulting from traumatic injury or burns to the skin.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Cimeosil Gel Sheets used for? A: Cimeosil Gel Sheets are designed for the management of keloid and hypertrophic scars resulting from traumatic injuries or burns.
  • Q: How do I apply the Cimeosil Gel Sheet? A: To apply, clean and dry the scar area, cut the gel sheet to a size slightly larger than the scar, and adhere it to the area for approximately 8 hours a day.
  • Q: Are Cimeosil Gel Sheets reusable? A: Yes, Cimeosil Gel Sheets are washable and can be reused, making them a cost-effective option for scar treatment.
  • Q: How long should I wear the gel sheet each day? A: It is recommended to wear the Cimeosil Gel Sheet for about 8 hours each day for optimal results.
  • Q: Can I use Cimeosil Gel Sheets on sensitive skin? A: Cimeosil Gel Sheets are designed to be non-irritating and comfortable for most skin types, but always conduct a patch test first.
  • Q: How do I clean the gel sheet for reuse? A: To clean the gel sheet, gently wash it with mild soap and water, then let it air dry before storing it in its plastic bag.
  • Q: What size is each Cimeosil Gel Sheet? A: Each Cimeosil Gel Sheet measures 4 inches by 5 inches.
  • Q: Can Cimeosil Gel Sheets be used for all types of scars? A: Cimeosil Gel Sheets are specifically formulated for keloid and hypertrophic scars; consult a healthcare professional for other types.
  • Q: How often should I replace the gel sheet? A: Replace the Cimeosil Gel Sheet when it becomes dirty, loses its adhesiveness, or after several uses, depending on your treatment plan.
  • Q: Are there any side effects associated with using Cimeosil Gel Sheets? A: Cimeosil Gel Sheets are generally safe with minimal side effects, but if irritation occurs, discontinue use and consult a healthcare provider.
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