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Kelo-cote advanced formula scar gel is intended for the management of old and new scars, including hypertrophic and keloid scars, resulting from surgery, trauma, wounds and burns. Kelo-cote is a clinically-tested silicone scar gel that reduces redness, softens and flattens raised scars. For prevention of abnormal scars, use as soon as the wound is closed or sutures are removed. Kelo-cote advanced formula scar gel features silicone, the No.1 dermatologist & plastic surgeon recommended scar reduction treatment ingredient. Source: Of U.S. physicians surveyed by an independent market research firm.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Kelo-cote Advanced Skincare Formula Scar Gel used for? A: Kelo-cote Advanced Skincare Formula Scar Gel is used for the management of both old and new scars, including hypertrophic and keloid scars, resulting from surgeries, trauma, wounds, burns, and acne.
  • Q: How does Kelo-cote Scar Gel work? A: Kelo-cote Scar Gel works by reducing redness and flattening raised scars through its clinically-tested silicone formulation, which forms a flexible, breathable layer on the skin.
  • Q: When should I start using Kelo-cote for scar prevention? A: For optimal results in scar prevention, Kelo-cote should be applied once the wound is closed or sutures have been removed.
  • Q: Is Kelo-cote suitable for sensitive skin? A: Yes, Kelo-cote is suitable for sensitive skin and is self-drying, colorless, and odorless, making it a comfortable option for users.
  • Q: How often should I apply Kelo-cote Scar Gel? A: Kelo-cote should be applied twice daily, for both morning and evening use, to achieve the best results.
  • Q: What is the recommended duration of treatment with Kelo-cote? A: The recommended duration of treatment with Kelo-cote is between 60 to 90 days, although individual results may vary.
  • Q: Can Kelo-cote be used under makeup? A: Yes, once dry, Kelo-cote can be worn under makeup without affecting its effectiveness.
  • Q: Is Kelo-cote safe for children? A: Yes, Kelo-cote is safe for children and can be used to treat scars on sensitive skin.
  • Q: What ingredients are in Kelo-cote Scar Gel? A: Kelo-cote Scar Gel features a unique blend of medical-grade silicones that help reduce the appearance of scars.
  • Q: How long does it take to see results with Kelo-cote? A: Results vary by individual and type of scar, but many users report improvements in scar appearance within a few weeks of consistent application.
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