A silicone gel sheeting that diminishes and improves appearance of scars.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is NewGel Advanced Silicone Professional Scar Treatment Tape used for? A: NewGel Advanced Silicone Professional Scar Treatment Tape is designed for the treatment of various types of scars, including those from surgeries, keloids, burns, and C-sections. It helps reduce, flatten, fade, and smooth scars.
- Q: How thick is the silicone tape? A: The silicone tape is 1 millimeter thick, which provides optimal occlusion, hydration, and pressure for effective scar treatment.
- Q: Can I reuse the silicone tape? A: Yes, NewGel silicone tape is self-adhesive and reusable. It can be washed and dried as directed for continued use.
- Q: Is the silicone tape safe for sensitive skin? A: Yes, the tape is formulated to be safe, non-toxic, and non-irritating, making it suitable for sensitive skin. It is free from parabens, fragrances, and preservatives.
- Q: How do I apply the silicone tape? A: To apply, ensure the scar area is clean and dry, cut the tape to the desired length, and gently press it onto the scar. Make sure the tape adheres well to the skin.
- Q: How long should I wear the tape each day? A: It is recommended to wear the tape for at least 12 to 24 hours each day for optimal results. However, consult with a healthcare professional for personalized advice.
- Q: Can this tape be used on fresh scars? A: It is best to wait until the skin has healed and closed before applying the tape to fresh scars. Consult with a healthcare provider for specific recommendations.
- Q: What size is the silicone tape? A: The silicone tape comes in a 2 inch by 18 inch strip, allowing users to cut it to the appropriate size for their scar.
- Q: What materials is the tape made from? A: The tape is made from 100% medical-grade silicone sheeting, which is clinically proven for scar treatment.
- Q: How long can I expect to see results with this product? A: Results can vary by individual and scar type, but many users report seeing improvements in scar appearance within a few weeks of regular use.
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