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A silicone gel sheeting that diminishes and improves appearance of scars.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are Advanced Silicone Scar Treatment Sheets used for? A: These sheets are designed to help reduce the appearance of all types of scars, including those from surgeries, injuries, burns, acne, and pregnancy.
  • Q: How thick are these silicone scar sheets? A: The sheets are 1 mm thick, which is optimal for providing adequate occlusion, hydration, and pressure for effective scar treatment.
  • Q: Can I use these sheets for keloid scars? A: Yes, these silicone scar sheets are suitable for treating keloid scars, as well as hypertrophic scars and other types of scars.
  • Q: Are these silicone sheets safe for sensitive skin? A: Yes, the silicone sheets are made from medical-grade silicone, are non-toxic, and are non-irritating, making them safe for most skin types.
  • Q: How do I apply the silicone scar sheets? A: You can anchor and secure the ends of the sheets with any medical tape you have at home to keep them in place.
  • Q: How long should I wear the silicone scar sheets each day? A: For best results, it is recommended to wear the sheets for at least 12 to 24 hours a day, depending on the severity of the scars.
  • Q: Can these sheets be reused? A: Yes, the silicone scar sheets can be reused multiple times. Just clean them gently according to the care instructions for longevity.
  • Q: Where are NewGel Plus silicone scar sheets manufactured? A: These scar sheets are formulated and manufactured in the USA, ensuring high-quality standards.
  • Q: Do these silicone sheets contain any harmful ingredients? A: No, the sheets are free from parabens, fragrances, and preservatives, making them safe and suitable for daily use.
  • Q: How long will it take to see results using these sheets? A: Results can vary, but many users report noticeable improvements in scar appearance within a few weeks of consistent use.
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