A silicone gel sheeting that diminishes and improves appearance of scars.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What are Advanced Silicone Scar Treatment Sheets used for? A: These sheets are designed to treat various types of scars, including those from surgeries, injuries, burns, acne, and pregnancy.
- Q: How thick are the NewGel Plus silicone scar sheets? A: The sheets are 1 millimeter thick, which provides optimal occlusion, hydration, and pressure for effective scar treatment.
- Q: Are these silicone sheets safe for sensitive skin? A: Yes, the sheets are made from medical grade silicone and are safe, non-toxic, and non-irritating, making them suitable for sensitive skin.
- Q: Can I use these sheets on keloid scars? A: Yes, the Advanced Silicone Scar Treatment Sheets are effective for treating keloid scars as well as other types of scars.
- Q: How do I secure the silicone sheets in place? A: You can anchor and secure the ends of the sheets with any medical tape you have at home.
- Q: Are these sheets made in the USA? A: Yes, the NewGel Plus silicone scar sheets are formulated and manufactured in the USA by Newmedical Technology.
- Q: How long should I wear the silicone sheets each day? A: For best results, it is recommended to wear the sheets for at least 12 to 24 hours a day.
- Q: Can these sheets be reused? A: Yes, the silicone sheets can be washed and reused multiple times, depending on the care guidelines provided.
- Q: What should I do if the sheets cause irritation? A: If you experience irritation, discontinue use and consult with a healthcare professional for further advice.
- Q: What sizes are available for the Advanced Silicone Scar Treatment Sheets? A: The sheets are available in a size of 1 inch by 3 inches and come in a count of three sheets per package.
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