Self-adhesive, durable silicone sheet. For management of both new and existing hypertrophic and keloid scars. Conformable, reusable, cost-effective, and easy to use. Thinner and more flexible than the original dressing. Sterile.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the Smith+Nephew CICA-CARE gel sheet used for? A: The Smith+Nephew CICA-CARE gel sheet is designed for the management of both new and existing hypertrophic and keloid scars, providing effective wound care.
- Q: How does the silicone gel sheet work? A: The silicone gel sheet works by providing a protective barrier that helps to flatten and soften scars while moisturizing the skin, promoting optimal healing.
- Q: Is the gel sheet reusable? A: Yes, the gel sheet is reusable. It can be washed and reapplied for multiple uses, making it a cost-effective option for scar management.
- Q: What are the dimensions of the sheet? A: The dimensions of the Smith+Nephew CICA-CARE gel sheet are 5 inches by 6 inches, making it suitable for various areas of the body.
- Q: Is the gel sheet sterile? A: Yes, the gel sheet is sterile and intended for external use only, ensuring it is safe for direct application on the skin.
- Q: Can I use the gel sheet on sensitive skin? A: The gel sheet is designed to be gentle and is suitable for most skin types, including sensitive skin. However, it is recommended to consult with a healthcare professional before use.
- Q: How do I apply the gel sheet? A: To apply the gel sheet, simply peel off the backing and place the adhesive side directly onto the scar. Ensure the area is clean and dry before application.
- Q: How long should I wear the gel sheet each day? A: For optimal results, it is recommended to wear the gel sheet for at least 12 to 24 hours a day, depending on the severity of the scar.
- Q: Can I wear the gel sheet while exercising or swimming? A: The gel sheet is designed to be durable and can be worn during light exercise or swimming. However, it should be removed if it becomes saturated with water or sweat.
- Q: What should I do if the gel sheet causes irritation? A: If irritation occurs, discontinue use immediately and consult a healthcare professional for further advice.
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