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Xeragel is a 100% silicone gel scar treatment, designed for convenient, regular application over small scars. Perfect for discreet application on scar treatment sites where sheets would be inconvenient, impractical, or unsightly. Xeragel is a spreadable silicone ointment that is completely transparent. If you're looking for scar removal, you will never find a non-surgical product that removes scars. Many companies make these false claims to win your business with products that do absolutely nothing for your scars. Xeragel is intended for the management of old and new scars, including hypertrophic and keloid scars, resulting from surgery, trauma, wounds and burns. For prevention of abnormal scars, use as soon as the wound is closed or sutures are removed. Xeragel is suitable for use on children or people with sensitive skin. This 10g tube is enough for 30 days effective treatment of a 3-4 inch scar. The overall optimal period of use is typically 8 to 12 weeks.

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is Xeragel Silicone Scar Treatment Ointment used for? A: Xeragel Silicone Scar Treatment Ointment is designed to improve the appearance of scars caused by surgery, burns, acne, or cosmetic procedures. It helps to soften and flatten scar tissue over time.
  • Q: How does Xeragel work on scars? A: Xeragel creates a breathable, moisture-locking barrier that supports the natural recovery process of scar tissue, enhancing the texture and tone of scars.
  • Q: Is Xeragel safe for sensitive skin? A: Yes, Xeragel is hypoallergenic and fragrance-free, making it suitable for all skin types, including sensitive skin.
  • Q: How should I apply Xeragel scar gel? A: Apply a thin layer of Xeragel to clean, dry scars, spreading it evenly. It can be used on exposed areas like the face, neck, and hands.
  • Q: How long does a tube of Xeragel last? A: A 10g tube of Xeragel scar gel lasts up to 30 days when treating a scar that is 3 to 4 inches long.
  • Q: Can I use Xeragel on new scars? A: Yes, Xeragel is effective for both old and new scars, helping improve their appearance with consistent use.
  • Q: Is Xeragel greasy or sticky? A: No, Xeragel has a non-greasy and transparent consistency that blends easily into the skin without leaving a sticky residue.
  • Q: Where is Xeragel made? A: Xeragel is proudly made in the USA, adhering to high-quality standards.
  • Q: How often should I use Xeragel for best results? A: For optimal results, it is recommended to apply Xeragel twice daily on the affected areas.
  • Q: Can Xeragel be used for keloid scars? A: Yes, Xeragel is effective for managing keloid scars, as it helps to flatten and soften the scar tissue.
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