Rainbow Socks brand is a brand created by a young married couple from Europe - our paramount aim is to prove that it is possible to produce high-quality socks in Europe while maintaining European norms and affordable prices. We believe that socks are not only a utility product but also an element of fashion. That is why we place a strong emphasis on the visual aspect of our socks. Non-binding socks are a special product in our offer. We recognise the circulatory problems of the elderly - including our grandparents, and thus we understand the importance of the key properties of such socks. Non-binding socks are products with medical properties supporting the treatment process in case of inflammations and mycoses. A special construction of the sock guarantees no compression, owing to which we feel as if we were walking barefoot.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What are Rainbow Socks made of? A: Rainbow Socks are made of high-quality cotton, which is soft, breathable, and suitable for sensitive skin.
- Q: Who can benefit from wearing non-binding socks? A: Non-binding socks are ideal for individuals with edema, leg and foot swelling, as well as those with blood circulation issues, including diabetics.
- Q: What sizes are available for Rainbow Socks? A: Rainbow Socks come in various sizes: US 5.5-7, 8-9.5, 10-11, and 11.5-13, making them suitable for a wide range of foot sizes.
- Q: Can these socks help with medical conditions? A: Yes, these socks are designed to assist with circulatory disorders, inflammation, mycoses, and swelling, providing comfort and support for delicate feet.
- Q: Are Rainbow Socks suitable for both men and women? A: Yes, Rainbow Socks are unisex and can be worn by both men and women.
- Q: How should I wash my Rainbow Socks? A: It is recommended to wash Rainbow Socks at a temperature no higher than 104°F to maintain their quality and elasticity.
- Q: Do Rainbow Socks come in different colors? A: Yes, Rainbow Socks are available in two sets: one with classic dark colors and another with bright, vibrant hues, allowing for diverse styling options.
- Q: Where are Rainbow Socks produced? A: All Rainbow Socks are produced in Europe, ensuring adherence to high-quality manufacturing standards.
- Q: What is the significance of the OEKO-TEX certification? A: The OEKO-TEX certification signifies that the cotton used in Rainbow Socks is safe for all skin types, including those prone to allergies.
- Q: Are these socks comfortable for all-day wear? A: Yes, the special construction of non-binding socks provides maximum comfort without compression, making them suitable for all-day wear.
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