The AgaMatrix keynote control solution is made to be used with the AgaMatrix keynote blood glucose monitoring system for quality control testing. Contains one 6 mL vial. Control tests should be Performed:- monthly- with each new vial of test Strips>- when you change your batteries>- if you suspect the meter is malfunctioning
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Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver.
Shipping Costs
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Free Standard Shipping is offered within the United States.
Taxes
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Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Custom Products
Frequently Asked Questions
- Q: What is the purpose of the AgaMatrix Wavesense Normal Control Solution? A: The AgaMatrix Wavesense Normal Control Solution is designed for quality control testing with the AgaMatrix keynote blood glucose monitoring system.
- Q: How often should I perform control tests with this solution? A: Control tests should be performed monthly, with each new vial of test strips, when changing batteries, or if you suspect the meter is malfunctioning.
- Q: What is the volume of the vial in the AgaMatrix control solution? A: The control solution comes in a 6 mL vial.
- Q: Can I use this control solution with any blood glucose meter? A: This control solution is specifically for use with compatible AgaMatrix manufactured meters. Please refer to the owner's guide that came with your meter for more details.
- Q: How should I prepare the control solution before use? A: You should shake the vial well before using the AgaMatrix control solution.
- Q: What should I do if I suspect my blood glucose meter is malfunctioning? A: If you suspect your meter is malfunctioning, it is advisable to perform a control test using the AgaMatrix control solution.
- Q: Where can I find the contact information for AgaMatrix? A: You can contact AgaMatrix at 7C Raymond Ave., Salem, NH 03079. Phone: (603)328-6000, Email: agamatrixcs@agamatrix.com.
- Q: Is there any specific storage requirement for the control solution? A: The control solution should be stored according to the manufacturer's instructions to maintain its effectiveness.
- Q: What should I do if the control solution has expired? A: If the control solution has expired, it should not be used, and a new vial should be obtained for accurate testing.
- Q: Does this product have any special features? A: Yes, it is specifically designed for use with AgaMatrix meters, contains one 6 mL vial, and requires shaking before use.
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