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Fully audible meter auto coding bilingual voice function large display screen oversized picture icons package includes: meter carrying case quick reference guide self testing logbook lancing device 10 lancets 10 test strips control solution

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Arkray Glucocard Expression? A: The Arkray Glucocard Expression is an audio-enabled blood glucose monitoring system designed for easy and efficient self-testing. It features a talking function that provides bilingual voice prompts.
  • Q: How does the audio feature work? A: The audio feature provides spoken instructions and results, making it easier for users, especially those with visual impairments, to understand their blood glucose readings.
  • Q: What items are included in the package? A: The package includes the blood glucose meter, a carrying case, quick reference guide, self-testing logbook, lancing device, 10 lancets, 10 test strips, and control solution.
  • Q: Does the meter require coding? A: No, the Arkray Glucocard Expression is auto-coding, which means it calibrates itself automatically to ensure accurate readings without needing manual coding.
  • Q: What is the memory capacity of the device? A: The device can store up to 300 test results in its memory, allowing users to track their blood glucose levels over time.
  • Q: Is the display easy to read? A: Yes, the meter features a large display screen with oversized picture icons for easy reading, even for users with visual challenges.
  • Q: What type of test strips does it use? A: The Arkray Glucocard Expression uses specific test strips designed for the device, which are included in the package.
  • Q: How do I care for the meter? A: To care for the meter, keep it clean and store it in a dry place. Avoid exposing it to extreme temperatures and humidity.
  • Q: Can this meter be used for multiple users? A: While it can technically be used by multiple users, it is recommended for individual use to prevent cross-contamination.
  • Q: Is there a warranty for the Arkray Glucocard Expression? A: Warranty details can vary by retailer, so it's best to check with the seller for specific warranty information and coverage.
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