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Aroma Season Heated Sinus Mask, Sinus Pressure Relief Mask with 5 Heat & 6 Timer Settings, Face Mask for Nasal Congestion, Sinusitis, Runny Nose

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What is the Aroma Season Heated Sinus Mask used for? A: The Aroma Season Heated Sinus Mask is designed to provide relief from sinus pressure, nasal congestion, sinusitis, and runny nose by using gentle heat to improve circulation and alleviate discomfort.
  • Q: How many heat settings does the mask have? A: The mask features 5 heating levels, allowing users to adjust the temperature from 113°F to 149°F based on their comfort and needs.
  • Q: What timer settings are available on the mask? A: It includes 6 timing settings: 10, 20, 30, 40, 50, or 60 minutes, enabling users to select the duration of heat application.
  • Q: Is the mask powered by batteries? A: No, the Aroma Season Heated Sinus Mask is USB-powered, making it compatible with standard USB outlets, including USB adapters, laptops, and portable power banks.
  • Q: What materials is the mask made from? A: The mask is made from soft fabric, ensuring comfort during use and a snug fit around the facial contours.
  • Q: Can the mask be adjusted for a better fit? A: Yes, the mask features an adjustable nose wire that allows users to customize the fit for better alignment with the nose.
  • Q: Is this mask suitable for people with sensitive skin? A: The soft fabric construction is gentle on the skin, making it suitable for most users, including those with sensitive skin.
  • Q: Can I use the mask while sleeping? A: While the mask is designed for comfort, it is recommended to use it while awake to monitor heat levels and ensure safety.
  • Q: How should I care for and clean the mask? A: It is advisable to wipe the mask with a damp cloth for cleaning. Always refer to the manufacturer's instructions for specific care guidelines.
  • Q: Is the Aroma Season Heated Sinus Mask travel-friendly? A: Yes, its USB-powered design and compact size make it convenient to use and carry, allowing for relaxation and relief wherever you go.
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