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TOPOINT Sleep Mask Bluetooth

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the main features of the TOPOINT Sleep Mask Headphones? A: The TOPOINT Sleep Mask Headphones feature 99.99% light block out, a soft 95% cotton material, Bluetooth 5.2 technology for high-quality sound, noise canceling capabilities, and a long-lasting battery that provides up to 10 hours of uninterrupted use.
  • Q: How does the Bluetooth connectivity work? A: The sleep mask headphones use Bluetooth 5.2 technology, allowing for easy pairing with smartphones, computers, and other Bluetooth-compatible devices. This ensures a stable connection for high-quality audio playback.
  • Q: Is the sleep mask suitable for side sleepers? A: Yes, the design of the TOPOINT Sleep Mask includes bending cartilage that allows it to fit comfortably for side sleepers, ensuring that it stays in place while blocking out light.
  • Q: Can I wash the sleep mask? A: Yes, the fabric liner of the sleep mask is designed to be removable, allowing you to wash the mask while keeping the Bluetooth module intact. It is recommended to follow the care instructions for proper cleaning.
  • Q: What type of battery does it use and how long does it last? A: The TOPOINT Sleep Mask is equipped with a rechargeable battery that lasts up to 10 hours, making it ideal for long sleep sessions or travel.
  • Q: Is the sleep mask effective for blocking noise? A: Yes, the sleep mask comes with noise canceling ear plugs that help block external sounds, making it beneficial for those who are sensitive to noise or suffer from insomnia.
  • Q: What is the material used in the sleep mask? A: The TOPOINT Sleep Mask is made from 95% cotton, providing a soft and comfortable feeling, which is especially suitable for those who prefer warmth during sleep.
  • Q: Can the speakers be adjusted for comfort? A: Yes, the position of the speakers can be adjusted to fit comfortably over your ears, ensuring optimal sound quality and comfort while using the mask.
  • Q: Is this sleep mask a good gift option? A: Yes, the TOPOINT Sleep Mask is an excellent gift idea for both men and women, making it suitable for various occasions like birthdays, holidays, or as a thoughtful gesture for someone who travels frequently.
  • Q: Where can I use the TOPOINT Sleep Mask? A: The sleep mask is versatile and can be used at home, during travel, or in any environment where you need to block out light and noise, such as hotels or planes.
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