heated eye mask, eye compress moist heat, warm compress,stye treatment, eye compress, warm compress for eyes, microwavable heating pads, eye mask for dry eyes, eye mask, mask, microwave heating pad, heating pad microwavable, heat pack, eye compress for dry eyes, dry eye mask eye mask, gel eye mask, heated eye mask for dry eyes, hot compress, heat pad, cold eye mask
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
-
Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
-
Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
-
Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
-
United States (Domestic shipping only at this time).
Processing Time
-
Orders are processed within 1-3 business days.
-
Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
-
Free Standard Shipping is offered within the United States.
-
Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
-
International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
-
These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
-
Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
-
If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
-
For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
-
For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What is the main purpose of the Heated Eye Mask? A: The Heated Eye Mask is designed to provide moist heat therapy for relief from dry eyes, eye fatigue, dark circles, and other eye conditions such as blepharitis and Meibomian Gland Dysfunction.
- Q: How do I use the Heated Eye Mask? A: To use the Heated Eye Mask, microwave it for 30 to 50 seconds, then place it on your eyes for 8 to 10 minutes or as directed by your doctor to help add moisture and relieve discomfort.
- Q: Is the Heated Eye Mask suitable for all head sizes? A: Yes, the Heated Eye Mask features an adjustable Velcro strap, making it suitable for various head sizes for a comfortable fit.
- Q: Can the Heated Eye Mask be washed? A: Yes, the eye cover is removable and can be washed, ensuring hygiene and ease of maintenance.
- Q: What materials are used in the construction of the Heated Eye Mask? A: The Heated Eye Mask is made from Gold velvet, which is soft and comfortable against the skin.
- Q: How often can I use the Heated Eye Mask? A: You can use the Heated Eye Mask as often as needed, but it is recommended to follow your doctor's instructions for optimal use, especially for specific conditions.
- Q: Is the Heated Eye Mask safe for sensitive eyes? A: Yes, the Heated Eye Mask is hypoallergenic and designed to be gentle on the eyes, making it safe for those with sensitive eyes.
- Q: Can I use the Heated Eye Mask for stye treatment? A: Yes, the Heated Eye Mask can be used as a warm compress to help treat styes and provide relief from associated discomfort.
- Q: What benefits does the Cassia Seed eye mask provide? A: The Cassia Seed eye mask helps to calm the mind and promote better sleep, making it beneficial for those who experience stress or have trouble sleeping.
- Q: Is the Heated Eye Mask reusable? A: Yes, the Heated Eye Mask is reusable and can be reheated multiple times, making it an economical option for eye care.
Related Products
Blissy Silk Sleep Mask -...
$45.83
Chin Strap for CPAP Users...
$10.76
Translation missing: en.general.search.loading