Contoured design allows complete freedom to open and shut the eyes while keeping the wearer comfortable inside a curtain of darkness. So light and slim, you'll hardly know you're wearing it. Dual, adjustable straps accommodate heads of all sizes. Great for air travel, daytime sleep etc. Free pair of Mack's Ultra Soft Foam Earplugs and convenient travel pouch included.
At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:
Shipping Methods & Packaging
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Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.
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Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.
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Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.
Shipping Destinations
We currently offer shipping to the following location:
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United States (Domestic shipping only at this time).
Processing Time
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Orders are processed within 1-3 business days.
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Shipping Time: Domestic shipments typically take 3-5 business days to deliver, while international orders generally arrive within 8-12 business days. Please note that delivery times may vary based on factors such as customer location, customs processing, weather conditions, or other unforeseen events.
Shipping Costs
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Free Standard Shipping is offered within the United States.
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Shipping costs for international destinations are calculated at checkout based on the destination and selected shipping method.
Customs, Duties, and Taxes
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International orders may be subject to customs duties, taxes, and import fees depending on the destination country.
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These charges are the responsibility of the customer. For further details, we recommend checking with your local customs office.
Order Tracking
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Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.
Lost or Delayed Shipments
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If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.
Signature Requirement for Deliveries Over $250
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For orders with a total value of $250 or more, a signature upon delivery is required.
Returns & Refunds
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For information on returns and refunds, please refer to our Return Policy page for detailed instructions.
Customer Support
If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.
Custom Products
Frequently Asked Questions
- Q: What is the design of Mack's Dreamweaver Sleep Mask? A: The mask features a contoured design that allows complete freedom to open and shut the eyes without pressing against the eyelids or eyelashes, ensuring comfort inside a curtain of darkness.
- Q: How comfortable is the Mack's Dreamweaver Sleep Mask? A: This sleep mask is known for its exceptional comfort, made from high-quality, soft, silky-smooth, and breathable satin-like material, making it lightweight and super comfortable for all sleeping positions.
- Q: Can the sleep mask be adjusted for a better fit? A: Yes, the mask comes with dual elastic straps that have adjustable tensioners, allowing it to fit men, women, and kids comfortably without tangling hair or snagging pillows.
- Q: Is the sleep mask suitable for travel? A: Absolutely! The Mack's Dreamweaver Sleep Mask is ideal for air travel, as it helps block out light, making it easier to rest during flights or in bright environments.
- Q: Does the mask include earplugs? A: Yes, the sleep mask comes with a free pair of Mack's Ultra Soft Foam Earplugs to enhance your sleeping experience by blocking out noise.
- Q: What materials are used in the sleep mask? A: The sleep mask is primarily made of foam and features a silky-smooth exterior, ensuring both comfort and effectiveness in blocking light.
- Q: Is this mask suitable for people with sleep disorders? A: Yes, it is designed to be comfortable for those suffering from sleep disorders or migraine headaches, providing a natural sleep solution.
- Q: Can this mask be used with CPAP machines? A: Yes, the Mack's Dreamweaver Sleep Mask works well with most CPAP facial masks, ensuring comfort while using CPAP therapy.
- Q: How do I care for the sleep mask? A: To maintain the quality of the sleep mask, it's recommended to hand wash it gently with mild soap and air dry, avoiding harsh chemicals and machine washing.
- Q: What is the size of the Mack's Dreamweaver Sleep Mask? A: The mask is designed to fit a variety of head sizes, thanks to its adjustable straps, making it suitable for adults and children alike.
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