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Natural silk sleep mask & blindfold, super-smooth eye mask (2 Straps(w/Nose Baffle))

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What materials is the ALASKA BEAR Sleep Mask made from? A: The ALASKA BEAR Sleep Mask is made from mulberry silk, which is breathable and gentle on the skin.
  • Q: How do the adjustable straps work on this sleep mask? A: The mask features two thin adjustable straps that go above and below the ears, allowing you to customize the fit for optimal comfort and stability.
  • Q: Can I wash the ALASKA BEAR Sleep Mask? A: Yes, you can hand wash it in cool water with shampoo or a neutral detergent, or machine wash it on a delicate setting in a laundry bag.
  • Q: Is this sleep mask suitable for stomach sleepers? A: Yes, the design of the ALASKA BEAR Sleep Mask makes it ideal for stomach sleeping, providing comfort without pressure on the face.
  • Q: Does this sleep mask block out light effectively? A: Yes, the upgraded silky soft nose flap effectively blocks light near the bottom of the mask, ensuring complete darkness for better sleep.
  • Q: Will wearing this mask affect my skincare products? A: No, the silk material does not absorb skin lotions, so it won't interfere with your eye creams or moisturizers while you sleep.
  • Q: Is this mask suitable for people with migraines or insomnia? A: Yes, it is designed to help alleviate discomfort for individuals suffering from migraines, insomnia, or dry eyes due to its breathable silk material.
  • Q: What is the best way to adjust the fit of the mask? A: To adjust the fit, simply pull on the adjustable straps to achieve a snug yet comfortable fit, ensuring that the mask stays in place throughout the night.
  • Q: Is this sleep mask easy to travel with? A: Yes, the lightweight and compact design of the ALASKA BEAR Sleep Mask makes it easy to pack and carry for travel.
  • Q: What are the dimensions of the sleep mask? A: The dimensions of the ALASKA BEAR Sleep Mask are designed to fit most faces comfortably, providing adequate coverage for a restful sleep.
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