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The wireless heated eye mask provides deep penetrating consistent warm compress, It generates heat quickly for eyes blood circulation, which touches and heats eyelids, unclog glands directly, deep relieve dry eyes, eye stress & puffiness, blepharitis, dark circles, relieve eye fatigue, and improve sleep

At Medistoreweb, we ensure that all orders are securely packed and shipped with the utmost care. Here's everything you need to know about our shipping process:

Shipping Methods & Packaging

  • Double-Boxed & Fully Insured Shipping: All orders are shipped in double boxes for added protection, and each package is fully insured to guarantee the safety of your products.

  • Secure Shipping: We only use secure and trusted shipping methods for your protection. To further ensure the safety of your order, we may contact you for additional verification regarding your payment method.

  • Discreet Packaging: We understand the importance of privacy. For this reason, all packages are shipped with discreet packaging. The product name, description, or the sender’s name will not be visible. We take extra care to prevent any hint of the contents, so your purchase remains confidential.

Shipping Destinations

We currently offer shipping to the following location:

  • United States

Processing Time

  • Orders are processed within 1-3 business days.

  • Shipping Time: Domestic shipments typically take 3-5 business days to deliver.

Shipping Costs

  • Free Standard Shipping is offered within the United States.

Taxes

  • Applicable sales taxes are automatically calculated and displayed at checkout before you complete your order.

Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email to track your shipment's progress.

Lost or Delayed Shipments

  • If your package is lost or significantly delayed, please contact our customer support team at support@medistoreweb.com, and we will assist you in resolving the issue.

Signature Requirement for Deliveries Over $250

  • For orders with a total value of $250 or more, a signature upon delivery is required.

Returns & Refunds

  • For information on returns and refunds, please refer to our Return Policy page for detailed instructions.

Customer Support

If you have any questions or need further assistance, feel free to reach out to our customer service team at support@medistoreweb.com.

⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.

Frequently Asked Questions

  • Q: What are the main benefits of using the Aroma Season Heated Eye Mask? A: The Aroma Season Heated Eye Mask provides deep warmth that enhances blood circulation to the eyes, helping to relieve dry eyes, eye stress, puffiness, blepharitis, dark circles, and fatigue. It can also improve sleep quality.
  • Q: Is the heated eye mask cordless? A: Yes, the Aroma Season Heated Eye Mask features a cordless design, allowing for easy and convenient use without being tethered to a power source.
  • Q: How do I clean the heated eye mask? A: The cover of the Aroma Season Heated Eye Mask is removable and machine washable, making it easy to keep hygienic and fresh.
  • Q: Can I use the heated eye mask while traveling? A: Absolutely! The Aroma Season Heated Eye Mask is designed to create a dark environment, making it ideal for use during travel in flights, cars, or hotels.
  • Q: What material is the eye mask made from? A: The Aroma Season Heated Eye Mask is made from soft polyester fabric, providing a comfortable and soothing touch to your eyes.
  • Q: How long should I use the eye mask for effective results? A: For effective results, it is recommended to use the Aroma Season Heated Eye Mask for a warm compress of approximately 15 minutes.
  • Q: Does the eye mask help with migraines? A: Yes, the warm compress feature of the Aroma Season Heated Eye Mask can help alleviate symptoms associated with migraines.
  • Q: What conditions can the heated eye mask help with? A: The Aroma Season Heated Eye Mask can assist with various conditions such as dry eyes, styes, blepharitis, meibomian gland dysfunction (MGD), and eye fatigue.
  • Q: Is the eye mask suitable for sensitive skin? A: Yes, the silky polyester fabric of the Aroma Season Heated Eye Mask is gentle on the skin, making it suitable for those with sensitive eyes or skin.
  • Q: Does the heated eye mask block out light effectively? A: Yes, the Aroma Season Heated Eye Mask is designed to provide light blocking, helping you achieve a restful environment for relaxation or sleep.
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